chetana gopinath
General Manager- retail operations at Gangar Eyenation - India- Claim this Profile
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Bio
Experience
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General Manager- retail operations
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Dec 2016 - Present
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Assistant Vice President-SIS
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May 2015 - Nov 2016
Currently working at Jashn as an AVP-SIS.Working on the feasibility /profitability plans of various retail verticals. The job role has given me the opportunity to initiate liaising with various apparel verticals like Shoppers Stop, Central, Reliance Trends , All That Jazz, Brand Factory etc. post working on the feasibility plans.The result of which is Jashn being present at… Currently working at Jashn as an AVP-SIS.Working on the feasibility /profitability plans of various retail verticals. The job role has given me the opportunity to initiate liaising with various apparel verticals like Shoppers Stop, Central, Reliance Trends , All That Jazz, Brand Factory etc. post working on the feasibility plans.The result of which is Jashn being present at all the above and standing tall at a count of 71 SIS counters pan India.Controlling the bottom line whilst achieving top line .Have developed and put into practice the process of analyzing sales product wise, allocation and replenishment of merchandise smoothly.Work closely with the Head HR on the hierarchy structure to make the most within the given parameters. Show more Show less
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Head Retail Advisor
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Jul 2012 - Apr 2015
• Career Counselling-Training which involves hands on projects where the team experiences hands on workshops on actual retail shop floor which involve various aspects of retail viz; Visual merchandising- look and feel required in the store..departmental adjacencies,display of best sellers, power sellers etc. Marketing strategies- how to increase footfalls and their conversions. Optimizing sales using the other operational parameters like ticket size, units per bill… • Career Counselling-Training which involves hands on projects where the team experiences hands on workshops on actual retail shop floor which involve various aspects of retail viz; Visual merchandising- look and feel required in the store..departmental adjacencies,display of best sellers, power sellers etc. Marketing strategies- how to increase footfalls and their conversions. Optimizing sales using the other operational parameters like ticket size, units per bill etc. Also to consider staff motivational competitions etc.• Training modules on Retail Operations for management team.• Training module on Retail Management for Executives and Mid-Management .• Executive Placement ServicesThe Above Jobs are done for Corporates, Individuals, Educational Institutes, NGO’s and Community Based Organisations and also for Industry and Industry Associations like RAI. Show more Show less
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Manager-category
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Jul 2010 - Apr 2012
Manager - Category (apparels and footwear)Result-driven, customer-centered manager with 15+ years of experience in store management and category management positions. Verifiable for maintaining profitable retail operations, with success in capitalizing on growth opportunities, implementing promotional/marketing strategies, and upholding fiscal integrity. Articulate communicator and effective trainer skilled in achieving employee but-in on organizational goals. With the experience in… Manager - Category (apparels and footwear)Result-driven, customer-centered manager with 15+ years of experience in store management and category management positions. Verifiable for maintaining profitable retail operations, with success in capitalizing on growth opportunities, implementing promotional/marketing strategies, and upholding fiscal integrity. Articulate communicator and effective trainer skilled in achieving employee but-in on organizational goals. With the experience in frontend and backend business operational processes that I possess I will strive to achieve the most profitable results using ethical practices. Show more Show less
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Store Manager
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Nov 2005 - Jun 2010
BRIEF JOB PROFILEAchieving sales targets, net margins, cutting costs, reducing shrinkage, increasing sales of private brands, increase average ticket size, increase the contribution of loyal customers, reduce negative store items, deployment of KRA’s to the staff on time, maintain a merchandise movement report, V.M efficiency, reduce attrition levels & absenteeism.:Through:Strategic PlanningProfit Center OperationsRetail OperationsSales & MarketingSales… BRIEF JOB PROFILEAchieving sales targets, net margins, cutting costs, reducing shrinkage, increasing sales of private brands, increase average ticket size, increase the contribution of loyal customers, reduce negative store items, deployment of KRA’s to the staff on time, maintain a merchandise movement report, V.M efficiency, reduce attrition levels & absenteeism.:Through:Strategic PlanningProfit Center OperationsRetail OperationsSales & MarketingSales accounting & Commercial ActivitiesTeam Management Show more Show less
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Clinic Manager
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Aug 2004 - Oct 2005
Job Profile:Handled a team of 15 members. Developed service quality standards and ensured implementation of the same. Played the role of a team builder by developing training modules for motivating employees, handled administrative responsibilities & worked on MIS reports & weekly reports.
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Store Manager
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Nov 1995 - Jan 2000
Handled the designation of a Brand Manager for 25 months. Setting up stores, Merchandising & Brand Presentation, Training Staff on aspects like Product Knowledge & Customer Service, Designing the Layout of the store, Visual Merchandising, Marketing and Advertising were a part of the roles and responsibilities under the designation of a Brand Manager at River Island.
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Asst. Store Manager
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Nov 1995 - Jan 2000
Handled the Designation of Asst Branch Manager for 25 months. Advertising & Marketing, Profit & Standard Management, Planning & Organizing, merchandising, purchasing, administration, staff training & Re- Launch of NEXT & Liz Claiborne.
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Store Manager
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Mar 1994 - Oct 1995
Marketing research, advertising, conducting fashion shows, merchandising, profit management & brand management were a part of the roles and responsibilities under the designation of a store manager at 30K The Store.
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Store Manager
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Nov 1992 - Feb 1994
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Store Manager
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Nov 1992 - Feb 1994
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Education
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University of Mumbai
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cardinal gracias high school