Experience

SePRO Corporation

• United States
• Environmental Services
• 1 - 100 Employee

• Network Administrator

  • Jun 2021 - Present



BD Managed Services, LLC

• Indianapolis, Indiana Area

• Tier 2 IT Technician

  • Mar 2020 - Jun 2021

  Support multiple customer IT environments including the following: Microsoft Windows Server (2008 – 2019), Active Directory, DNS, DHCP, Group Policy Microsoft Office 365 and Azure Active Directory Microsoft Windows 10 workstations Microsoft SharePoint Online and OneDrive Install and configure SonicWall TZ Firewalls Install and configure SonicWall NetExtender and Global VPN client Install and configure Ubiquiti Wireless Install Ethernet cabling Install and configure Managed Network switches Install and configure HP SAN Manage VMWare 6 environment Detailed documentation entered in help desk ticketing system Troubleshoot end user connectivity and application errors Install Windows server and application updates



Seeking Employment

• Indianapolis, Indiana Area

• IT Manager

  • Aug 2019 - Mar 2020



Badger Infrastructure Solutions

• Canada
• Environmental Services
• 700 & Above Employee

• Network and Communications Manager

  • Jan 2009 - Aug 2019

  Manage 2008 Active Directory, Office365 user accounts and mailboxes, Microsoft Windows Server 2008 DHCP and DNS, Manage Helpdesk support team, ShoreTel VOIP system, VMWare 6.0 environment, HPe Server maintenance contracts, Cisco 2960 switch stack with multiple VLANS, Manage AT&T Wireless and Verizon Wireless accounts (over 1500 devices combined), IBM MaaS 360 MDM, ConnectWise (Labtech) remote computer management using Screen Connect to remotely connect to computers for support. Utilize Spiceworks for help desk system. Maintain smartphone and computer inventory levels. Provide detailed charge backs to accounting department at the end of each month. Manage user accounts for Sage 300 accounting system. Manage user accounts for Spira field ticketing system. Part of team that provides help desk support for over 2000 users, 1500 iPads, 500 computers and printers throughout North America (US and Canada). Provide support for remote offices networking (LAN and Wi-Fi). Manage AT&T internet and PRI services to facility. Manage Aurora Keyscan building access system.



TOA (USA), LLC

• Mooresville, IN

• Manager of Information Systems

  • May 2003 - Mar 2012

  Managed Microsoft Windows Server 2000 AD (2 DCs, File Server, Exchange 2010 server, application server, file server, print server) DNS, DHCP, and static IP addresses Managed LAN connectivity and internal wiring Managed Barracuda WebFilter 310 Supported over 80 internal users Supported Windows 98 SE, Windows 2000 and Windows XP desktops and laptops Supported Microsoft Office XP Pro Managed IT hardware and software inventory Wrote and managed MS Access databases Supported IFS 2000 ERP system that ran on an Oracle database engine Managed Arcserve for Windows backup solution Installed Ethernet cabling as needed Supported building access and badge system Ordered and supported cell phones (Sprint, Verizon and AT&T) Managed internet service to building – upgraded from copper circuit to fiber optic circuit) Managed phone system, telco service and DIDs



Lantech of America

• IT Services and IT Consulting
• 1 - 100 Employee

• Network Engineer

  • 2001 - 2002

  Configure and install Microsoft Windows Server 2000 Configure and install Microsoft Exchange Server 2000 Design Active Directory forests and domains for customers Install Arcserve backup software for customers Install server hardware for various clients Update work orders in customized ticketing system Configure and install Microsoft Windows Server 2000 Configure and install Microsoft Exchange Server 2000 Design Active Directory forests and domains for customers Install Arcserve backup software for customers Install server hardware for various clients Update work orders in customized ticketing system



Pentek Corporation

• Systems Manager

  • 1995 - 2001