Specialist

• Sep 2023 - Present

Process Associate

• Oct 2020 - Mar 2022

Processing vendor open invoices, entering receipts, and invoicing. Analyzing various types of cafeteria plans in order to ensure eligibility and allocation compliance. Processed customer requests in a timely and accurate manner. Working on various globally recognized Cafeteria Planning software's used across the industry. Dealing in real term dollars and maintained.99.5% accuracy under client SLA. Transferring Funds to the employees present in the accounts they are enrolled in on the basis of provided documents. Highlighting issues through feedback & recommend changes in workflows, procedures service levels to meet client needs & to ensure quality service at all times. Actively participated in departmental team meetings and other open forums. Compiled information in excel for processing activities. Enrolled employees in benefits programs and made changes as needed for existing or terminated employees. Preparation of month end schedules and simple reports. Nurture client relationships on every interaction that results in measurable value creation. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Trains, educates and guides the professional development of new and existing staff Show less

Associate Sales Consultant

• Nov 2019 - Mar 2020