Experience

Liberty Air & Heat

• United States
• Construction
• 1 - 100 Employee

• General Manager

  • Aug 2019 - Present

  As General Manager, I will continue to refine and systemize daily processes that will increase our consistency, efficiency, and profitability to ultimately support the company's trajectory to achieve and exceed long-term goals. Some of my responsibilities include managing and scheduling field, service and sales team, marketing strategy and implementation, customer service and invoicing, pricing/ proposal writing, and purchasing.

• Sales & Marketing Manager

  • Jan 2019 - Aug 2019

  As Sales & Marketing Manager, my role involves accelerating brand awareness, implementing online marketing strategies and representing Liberty Air & Heat through community efforts. My goal is to strengthen the company's image and drive new business to ultimately support the company's vision of being the #1 trusted HVAC partner in DFW.



Ziwi Pets

• Territory Manager

  • Oct 2017 - Nov 2018

  ➾ Establish and cultivate strong partnerships and a positive brand image with brick-and-mortar accounts and distributors in 8 states to produce growth and surpass sales goals ➾ Compile and analyze detailed sales reports and pivot tables to strengthen overall business strategy ➾ Build network through various forms of communication with key account decision-makers to acquire new accounts and expand existing business ➾ Design and facilitate promotions, contests, and incentives effectively utilizing trade-spend to generate further growth ➾ Encourage and consult with colleagues in other territories to exchange competitive intel and maintain unity in brand and company culture ➾ Organize and deliver engaging, dynamic group presentations to educate and motivate retailers and staff ➾ Effectively plan travel, manage funds and utilize resources to comply with company budgets



The J.M. Smucker Company

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Account Manager

  • Aug 2016 - Oct 2017

  ➾ Developed solid, fruitful partnerships with over 140 Petco/PetSmart/Pet Supermarket accounts in Dallas/Fort Worth, OK & AR markets to drive sales and grow J.M. Smucker Pet Brands ➾ Served as a national mentor for teammates in other territories through in-person training and regular communication ➾ Educated and nurtured relationships with retailers/staff to produce passionate recommendations and gain loyal allies to the Natural Balance brand ➾Participated in providing insights to aid in the development of software used by National Sales Teams for daily reporting/planning ➾Aligned with current corporate marketing strategies and actively promoted current brand campaigns/product launches ➾ Strengthened brand presence and increased exposure through merchandising and gaining incremental space for J.M. Smucker pet brands



Freelance Graphic Designer

• India
• Graphic Design
• 1 - 100 Employee

• Graphic Designer

  • Feb 2011 - Oct 2017

  ➾ Completed countless diverse projects using Adobe Illustrator, Photoshop, and Indesign including the design of billboards, business logos, ads, web slides, posters, websites, business cards, invitations, and other promotional materials ➾ Completed countless diverse projects using Adobe Illustrator, Photoshop, and Indesign including the design of billboards, business logos, ads, web slides, posters, websites, business cards, invitations, and other promotional materials



PetSmart

• United States
• Retail
• 700 & Above Employee

• Customer Engagement Manager

  • Oct 2013 - Aug 2016

  ➾ Fostered a positive culture of outstanding customer service and operational excellence ➾ Connected with customers and provided solutions to their needs using comprehensive pet and product knowledge ➾ Achieved financial business goals and exceeded scorecard metrics by meeting sales quotas and driving promotions ➾ Trained and developed associates while directing daily operations within all departments ➾ Maintained overall presentation of store through daily restocking, recovery and price auditing ➾ Executed store resets, rotated stock, and set up displays according to plan-o-grams ➾ Coordinated logistics of pet care department and processes to maximize efficiency ➾ Tracked and controlled pet loss, supply budget, and pet inventory ➾ Upheld pet health standards per policy and procedures ➾ Performed opening and closing register functions, safe counts, deposit preparations and inventory adjustments



Belfair

• United States
• Hospitality
• 1 - 100 Employee

• Member Services/Graphic Design

  • Mar 2014 - Jun 2014

  ➾ Provide member assistance, take reservations for member events and perform daily administrative tasks ➾ Design member event signs and flyers ➾ Provide member assistance, take reservations for member events and perform daily administrative tasks ➾ Design member event signs and flyers



Animal Medical Center of Boone

• Kennel Technician

  • Aug 2009 - May 2013

  ➾ Assisted veterinarian with examinations, provided general care to all animals, maintained supply inventory, and ensured cleanliness of the facility ➾ Assisted veterinarian with examinations, provided general care to all animals, maintained supply inventory, and ensured cleanliness of the facility



Go Postal in Boone

• United States
• Printing Services
• 1 - 100 Employee

• Graphics and Production Intern

  • Dec 2010 - Mar 2011

  ➾ Designed business cards, postcards, billboards, web graphics, signs, banners and other printed communications ➾ Printed and cut wide-format posters and grommeted banners ➾ Mounted vinyl signs to corrugated board ➾ Sublimated t-shirts, mugs, key chains, and other items ➾ Contacted and communicated with clients, managed requests and sent out art proofs ➾ Designed business cards, postcards, billboards, web graphics, signs, banners and other printed communications ➾ Printed and cut wide-format posters and grommeted banners ➾ Mounted vinyl signs to corrugated board ➾ Sublimated t-shirts, mugs, key chains, and other items ➾ Contacted and communicated with clients, managed requests and sent out art proofs



Elevation Church

• United States
• Religious Institutions

• Graphic Design Intern

  • Jun 2010 - Aug 2010

  ➾ Designed invitations, web banners, DVD labels, signage, rack cards, and other print media ➾ Printed, cut, and laminated signs ➾ Called and located vendor for printing custom playing cards and managed order ➾ Wrote creative piece for intern booklet and laid out booklet in InDesign ➾ Participated in creative concept brainstorming meetings ➾ Designed invitations, web banners, DVD labels, signage, rack cards, and other print media ➾ Printed, cut, and laminated signs ➾ Called and located vendor for printing custom playing cards and managed order ➾ Wrote creative piece for intern booklet and laid out booklet in InDesign ➾ Participated in creative concept brainstorming meetings