Cheryl Westphal
Director of Client Success at SMYYTH -CARIXA- Claim this Profile
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Topline Score
Bio
LinkedIn User
Cheryl is one of the most gifted Client Success leader's I've met. She unflinchingly supports demanding and cantankerous customers with a positive, graceful demeanor. She consistently goes above and beyond the call of duty, contributing in all areas of the business. She sets up solid, functional systems and leads her team well. She's incredibly kind and supportive, and she absolutely never complains about the challenges she faces (even when she should!). She truly keeps the WellAware ship afloat day in and day out.
LinkedIn User
Cheryl is one of the most gifted Client Success leader's I've met. She unflinchingly supports demanding and cantankerous customers with a positive, graceful demeanor. She consistently goes above and beyond the call of duty, contributing in all areas of the business. She sets up solid, functional systems and leads her team well. She's incredibly kind and supportive, and she absolutely never complains about the challenges she faces (even when she should!). She truly keeps the WellAware ship afloat day in and day out.
LinkedIn User
Cheryl is one of the most gifted Client Success leader's I've met. She unflinchingly supports demanding and cantankerous customers with a positive, graceful demeanor. She consistently goes above and beyond the call of duty, contributing in all areas of the business. She sets up solid, functional systems and leads her team well. She's incredibly kind and supportive, and she absolutely never complains about the challenges she faces (even when she should!). She truly keeps the WellAware ship afloat day in and day out.
LinkedIn User
Cheryl is one of the most gifted Client Success leader's I've met. She unflinchingly supports demanding and cantankerous customers with a positive, graceful demeanor. She consistently goes above and beyond the call of duty, contributing in all areas of the business. She sets up solid, functional systems and leads her team well. She's incredibly kind and supportive, and she absolutely never complains about the challenges she faces (even when she should!). She truly keeps the WellAware ship afloat day in and day out.
Experience
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SMYYTH -CARIXA
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Staffing and Recruiting
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1 - 100 Employee
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Director of Client Success
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Oct 2022 - Present
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WellAware.us
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Hospitals and Health Care
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Director of Client Success
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Nov 2019 - Present
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Client Engagement Manager
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Jun 2018 - Nov 2019
Creator of any training material that assists our clients and internal employees with understanding how to learn, use and improve our current software and physical products. Role requires testing of products in the office as well as in the oil filed to ensure accurate and clear materials are developed. Additional responsibilities include gauging customer satisfaction with the company, assisting with the troubleshooting field tickets and ensuring clear communication with clients.
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UnitedHealth Group
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Training Supervisor
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Jul 2012 - Jun 2018
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Education
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University of Colorado Colorado Springs
Bachelor's degree, Communication, General
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