Experience

PGP Title

• United States
• Real Estate
• 1 - 100 Employee

• Senior Escrow Officer

  • May 2021 - Present



SoftPro

• United States
• Software Development
• 300 - 400 Employee

• Industry Support Analyst

  • Dec 2020 - May 2021

  * Handle and resolve real estate industry application issues for all applications and accompanying services and utilities * Assist customers with various tasks including, but not limited to, CDF/file balancing, reconciliation of trust accounts and other related pieces of the real estate closing process * Accurately document all customer issues, resolution steps and gather feedback in a support tracking software * Provide a high level of customer service to each customer at all times * Ability to handle several priorities and manage knowledge of multiple products and their features * Additional duties as assigned



First American Title

• United States
• Real Estate
• 700 & Above Employee

• Escrow Officer

  • Jun 2020 - Dec 2020

  * Handle files starting with review of sales contract, clearing title, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, balance and disburse files, schedule and perform closings (in and out of office), notary work, problem solving, handle buyer, seller, lender and realtor inquiries * Handle files starting with review of sales contract, clearing title, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, balance and disburse files, schedule and perform closings (in and out of office), notary work, problem solving, handle buyer, seller, lender and realtor inquiries



Parkway Title, LLC

• Longwood, Florida

• Licensed Title Officer

  • Jul 2018 - May 2020

  • Assist with startup of new title company • Assist with developing streamline office policies and procedures • Train co-workers on software system (SoftPro Select 360) • Handle Accounting reports and remittance to underwriter • Oversee and manage the daily production of commitments for first sale outs of new homes from Century Communities, Inc. and WJH LLC, as sellers to prospective new home buyers, clear title defects and clouds on title for individual lot sales • Create and maintain base title files for builder’s existing and future developments • Work closely with Parkway Title escrow personnel maintaining strict adherence to established production turn times of the title product requested • Issue title insurance policies to homebuyers and mortgage lenders for properties purchased from Century Communities, Inc. and WJH LLC • Ensure strict compliance with underwriter guidelines for the issuance of title insurance policies



Trinity Title Company of Central Florida, LLC

• Orlando, Florida Area

• Operations Assistant/Real Estate Closer/Licensed Title Agent

  • Mar 2018 - Jul 2018

  * Assist with startup of new title company * Assist with developing streamline office policies and procedures * Assist with setting up software system * Training on software (SoftPro Select 360) * Handle files from A to Z including, but not limited to, opening files, clearing title, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, balance and disburse files, recording of documents, post-closing, perform closings, problem solving, notary work, handle customer, lender, realtor and builder inquiries.



CalAtlantic Title

• Winter Park, Florida

• Escrow Officer/Licensed Title Agent

  • Jan 2017 - Mar 2018

  * Handle files starting with clearing title, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, schedule and perform closings, balance and disburse files, warehouse files, recording of documents, notary work, problem solving, handle customer, realtor and builder inquiries * Handle files starting with clearing title, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, schedule and perform closings, balance and disburse files, warehouse files, recording of documents, notary work, problem solving, handle customer, realtor and builder inquiries



Principal Title Services LLC

• Orlando, FL

• Escrow Officer/Licensed Title Agent

  • Dec 2016 - Jan 2017

  * Handle files starting with review of sales contract, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, balance and disburse files, schedule and perform closings (in and out of office), notary work, problem solving, recording of documents, handle buyer, seller and realtor inquiries. * Handle files starting with review of sales contract, prepare Closing Disclosure, Settlement Sheet or HUD1, Deeds, Affidavits and related documents, balance and disburse files, schedule and perform closings (in and out of office), notary work, problem solving, recording of documents, handle buyer, seller and realtor inquiries.



Carefree Title Agency, Inc

• Orlando, FL

• Escrow Officer/Licensed Title Agent

  • Jul 2014 - Dec 2016

  * Handle files starting with clearing title, order surveys, prepare Closing Disclosure or Settlement Sheet, Deeds, Affidavits and related documents, schedule and perform closings (in and out of office), notary work, problem solving, recording of documents, handle customer, realtor and builder inquiries. * Develop streamline office policies and procedures * Handle files starting with clearing title, order surveys, prepare Closing Disclosure or Settlement Sheet, Deeds, Affidavits and related documents, schedule and perform closings (in and out of office), notary work, problem solving, recording of documents, handle customer, realtor and builder inquiries. * Develop streamline office policies and procedures



DHI Title

• Orlando, Florida

• Escrow Officer

  • Oct 2013 - Jul 2014

  * Handle files starting with review of sales contract, prepare HUD1, Deeds, Affidavits and related documents, schedule and perform closings, notary work, problem solving, handle customer, realtor and builder inquiries. * Handle files starting with review of sales contract, prepare HUD1, Deeds, Affidavits and related documents, schedule and perform closings, notary work, problem solving, handle customer, realtor and builder inquiries.



Ryland Title Company

• United States
• Real Estate

• Contract Closer/Mobile Notary

  • 2013 - 2013

  * Perform closings as a Contract Closer/Mobile Notary * Warehouse files * Perform closings as a Contract Closer/Mobile Notary * Warehouse files



Walgreens

• United States
• Retail
• 700 & Above Employee

• Registered Pharmacy Technician/Data Entry Specialist

  • 2009 - 2013

  * Type prescriptions according to company policy and timeline requirements. * Type prescriptions according to company policy and timeline requirements.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • 2008 - 2011

  * Cashier * Greet customers * Promote and sell products * Assist customers with their purchases * Set up the layout of the store for new products and advertising * Cashier * Greet customers * Promote and sell products * Assist customers with their purchases * Set up the layout of the store for new products and advertising



LandAmerica/GulfAtlantic Title

• Orlando, FL

• Escrow Officer

  • 2005 - 2008

  * Handle New Construction and Resale files * Handle files from open to close, schedule and perform closings (in and out of office), notary work, problem solving, title policies, recording of documents, maintain current customers, soliciting new business, handle rate calls and customer inquiries * Handle New Construction and Resale files * Handle files from open to close, schedule and perform closings (in and out of office), notary work, problem solving, title policies, recording of documents, maintain current customers, soliciting new business, handle rate calls and customer inquiries



Universal Land Title

• Orlando, FL

• Escrow Officer

  • 2004 - 2005

  * Handle New Construction and Resale Files * Prepare HUD1, Deeds, Affidavits, and related documents, warehousing, schedule and perform closings, notary work, problem solving, recording of documents, maintain current customers, soliciting new business, handle rate calls and customer inquiries * Handle New Construction and Resale Files * Prepare HUD1, Deeds, Affidavits, and related documents, warehousing, schedule and perform closings, notary work, problem solving, recording of documents, maintain current customers, soliciting new business, handle rate calls and customer inquiries