Experience

Head for the Cure Foundation

• Non-profit Organizations
• 1 - 100 Employee

• Admin/Office Manager

  • Jul 2014 - Present



Union Home Mortgage Corp

• Loan Closer

  • 2011 - 2013

  Provided support to loan officers and processor teams by ensuring loans were in compliance with company policies, local, regional, federal and investor guidelines. Prepared final document packages and reviewed documents for accuracy. Reviewed signed Documents prior to delivery to investors.Expediently resolved loan issues with investors and title companies leading to error-free loan packages approved for purchase.Selected by senior management to resolve customer issues. Resolution achieved by conducting detailed research, answering questions and maintaining follow-up with customers. Resulted in consistently high customer satisfaction.



Mid America Mortgage Services of Kansas City, Inc.

• Loan Closer

  • 1992 - 2011

  Saved company time and money by implementing system for local offices to track post closing documentation provided to investors to finalize purchased loans.Provided most current procedural and compliance requirements to 12 Loan Officers and 4 Processors. Resulted in 100% of loans completed accurately meeting compliance requirements. Saved company time and money by implementing system for local offices to track post closing documentation provided to investors to finalize purchased loans.Provided most current procedural and compliance requirements to 12 Loan Officers and 4 Processors. Resulted in 100% of loans completed accurately meeting compliance requirements.