Experience

AIMS360: Fashion Business Management Software (Apparel Software, Apparel ERP, Fashion ERP)

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Software Implementation Specialist

  • Sep 2020 - Present



AIMS360

• Customer Support Manager

  • May 2013 - Sep 2020



ZZ Fashion Corp./ DBA Daniel Rainn

• Greater Los Angeles Area

• EDI & Customer Service Manager

  • Feb 2010 - Jun 2013

  • Managed customer service team for boutiques and majors. • Created a routing focus guide for the shipping department to decrease charge-backs by 50%. • Train new employees in all departments on the use of the ERP software AIMS360. • Administrative duties of managing the ERP software. • Management of overseas shipments to port • Create classification structures for generating styles numbers. • Support sales team to increase sell through by developing customized reports • Sourced and worked alongside consultant to make the company C-TPAT certified and maintain the certification



Majestic Inc. DBA: Cream Soda

• Greater Los Angeles Area

• Product Development Associate

  • Jan 2007 - Feb 2010

  • Implemented EDI capabilities in order for the line to sell in department stores. • Setup company product codes and catalogs with GXS. • Worked closely with sales team to structure a strategy to increase product advertising in co-op with retailers. • Create a structure for tracking damage percentages in order to prevent further fabric waste • Develop prints with a trend focus for the contemporary market. • Support designer with notion and fabric sourcing • Implemented EDI capabilities in order for the line to sell in department stores. • Setup company product codes and catalogs with GXS. • Worked closely with sales team to structure a strategy to increase product advertising in co-op with retailers. • Create a structure for tracking damage percentages in order to prevent further fabric waste • Develop prints with a trend focus for the contemporary market. • Support designer with notion and fabric sourcing



Navidad Clothing Inc. DBA: Bonda`

• Greater Los Angeles Area

• Associate Designer

  • Jan 2005 - Jan 2007

  2005 - 2006 · Developed new bodies for each season, along with extensive embroidery design · Tech packs for overseas manufacturer · Correspondence with overseas manufacturer daily to ensure accuracy of design elements · Styling for photo shoots · Photo touch ups (Adobe Photoshop) · Monthly catalog layout and print to increase customer sales to boutiques · Maintained company website · Trade show sales Skill: AIMS 360, Photoshop, Illustrator & Excel. Former Big Sister with the Catholic Big Brothers and Sisters of Los Angeles