Experience

ClearCourse

• United Kingdom
• Software Development
• 100 - 200 Employee

• Head of Digital Business Development - ClearCourse Membership Services Division

  • May 2021 - Present

  ClearCourse is a partnership of innovative technology companies providing membership software and digital solutions to groups, organisations and small businesses. Our companies help clients to manage their members and clients, administer their business workflow and to automate their payment processes seamlessly. I'm based within the ClearCourse Membership Services Solutions Division, helping our clients with digital transformation so business challenges can be overcome and member value is increased. This subsequently drives higher member acquisition and retention rates and ultimately revenues. Services include website, portal/members area and app design and development, UX design, UX testing & research, integrations, SEO... Show less



Engage Interactive

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Business Development Lead

  • 2020 - 2021

  Engage is a leading, results-driven, independent digital agency. They're a trusted partner to large and mid-size businesses, predominatantly in the hospitality and drinks sectors, who share the ambition for growth. They enable clients to overcome challenges and drive revenues with innovative digital strategies and solutions. (Sustainability marketing, gamification and activation campaigns, website and app design and build, ecommerce solutions, UX, CRO....) Engage is a leading, results-driven, independent digital agency. They're a trusted partner to large and mid-size businesses, predominatantly in the hospitality and drinks sectors, who share the ambition for growth. They enable clients to overcome challenges and drive revenues with innovative digital strategies and solutions. (Sustainability marketing, gamification and activation campaigns, website and app design and build, ecommerce solutions, UX, CRO....)



InVision

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Enterprise Account Executive UK&I

  • Oct 2018 - Feb 2020

  InVision helps to solve numerous business pains to enable clients to build better digital products via a connected workflow, get to market faster, and gain competitive advantage! Their collaborative digital product design platform (SaaS) powers the world's best user experiences. (AirBnB, Netflix, Uber, Google...). With intuitive tools for ideation, design, prototyping and design management, the InVision platform gives clients everything they need for digital product design, all in one place. InVision's world leading Design Systems Manager also gives clients a single source of truth and consistency at scale. Show less



CarGurus

• United States
• Technology, Information and Internet
• 700 & Above Employee

• UK Enterprise Sales

  • 2017 - 2018

  CarGurus is building the world's most trusted and transparent automotive marketplace. CarGurus gives consumers the data and information they need to make smart, empowered car shopping decisions. For car dealers, they generate low funnel leads with a high likelihood to quickly purchase, thus driving high ROIs. CarGurus is building the world's most trusted and transparent automotive marketplace. CarGurus gives consumers the data and information they need to make smart, empowered car shopping decisions. For car dealers, they generate low funnel leads with a high likelihood to quickly purchase, thus driving high ROIs.



UserZoom (now part of UserTesting)

• United States
• Software Development
• 100 - 200 Employee

• Senior European BDM

  • Jun 2014 - Nov 2017

  I was responsible for new business acquisition, as well as developing existing client accounts with the Customer Success team - across Retail, Betting/Gaming, Entertainment, Media and FMCG industry verticals. I covered all geo-markets outside of the Americas. UserZoom is the innovative provider of the world leading UX Testing & Research platform (SaaS) enabling brands to conduct rapid usability testing and measure the user experience across desktop, mobile web and native apps. The platform uniquely empowers our clients by cost effectively enabling them to work in an agile framework by quickly and easily gathering combined quantitative and qualitative data plus efficiency, effectiveness, satisfaction metrics, perception indicators (inc. NPS), confidence ratings, etc - from the same audience. Automated actionable insight at your fingertips! UserZoom overlaid with any MVT tool - gives the utopian view! Multiple methodologies are offered within the unified platform from listening to the web and mobile voice of customer/VOC, conducting unmoderated remote usability testing studies to improving information architecture and design. UserZoom gives CX, UX, Product, Design and Marketing professionals a core platform to plan, research, design and measure CX and UX. As a result, clients are able to quickly and easily collect and understand actionable insights, optimise design, increase conversion rates, revenues and ROI! Clients include: Google, Facebook, Netflix, Apple, Ebay, BBC, PayPal, IBM, McAfee, Adobe, Betsson, 888.com, Kindred, Telefonica, Vodafone, M&S, Asda, Iceland, Shop Direct, UK Government Digital Service, IHG, Hilton, Bupa, Marktplaats/Ebay, etc… Show less



Oxygen8 Group

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Senior Business Development Manager

  • 2013 - 2014

  Oxygen8 Group are a global provider of integrated mobile and voice solutions. Oxygen8 Group are a global provider of integrated mobile and voice solutions.



RedEye

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Director - Retail

  • 2010 - 2013

  RedEye has a unique proposition - they are Conversion Rate Optimisation specialists with unique in-house expertise in Behavioural Email (based on individual level browsing behaviour - pioneers and global leaders), Managed and ASP Email, Usability Testing, Web Analytics, User Experience Design, UX Driven MVT. RedEye’s Digital Marketing Hub combines email, analytics tracking and CRM data all in one Oracle database to create a powerful single customer view enabling clients to optimise both online and offline marketing. My main focus was on the Retail industry predominantly selling Behavioural email (and Single Customer View database), Managed Email, ASP/self-service Email, Usability Testing and UX Driven MVT services. RedEye partnered with Optimizely so I also sold their proposition too. Show less



Quotient Technology Inc.

• United States
• Software Development
• 700 & Above Employee

• Business Development Manager to Key Account Director (Formerly Coupons.com)

  • 2007 - 2010

  UK pioneer and global industry leader in internet printable coupon solutions that transform digital (online and mobile) activity into measurable in-store sales - SaaS solution. Over 200 leading FMCG brands and retailers utilise Couponstar’s solutions to help engage their customers and target audiences online and influence their in-store purchasing behaviour in the UK and Europe. • I utilised a consultative approach to drive the whole sales cycle from initial call, understanding clients’ objectives, presenting innovative solutions, campaign planning and execution, account management, reporting and post campaign analysis. Sold the first video coupon campaign in Europe. My clients included: Kimberly-Clark, Johnson & Johnson, Coca-Cola, Pepsi, Britvic, GSK, Beiersdorf, McCormick, Unilever, Kellogg's, Nichols plc, etc. Show less



MKM Group plc

• Business Development Manager

  • 2006 - 2007

  MKM (now CPP) is a UK leading sales promotion and loyalty solutions company. Their portfolio of travel, leisure and lifestyle incentives enable clients to influence consumers’ buying behaviours by offering low cost, but high perceived value rewards. • New business acquisition and development via a consultative approach with FMCG Brand Managers (Procter & Gamble, L’Oreal, Unilever, Seven Seas, Tesco, Asda, Youngs Bluecrest, etc) MKM (now CPP) is a UK leading sales promotion and loyalty solutions company. Their portfolio of travel, leisure and lifestyle incentives enable clients to influence consumers’ buying behaviours by offering low cost, but high perceived value rewards. • New business acquisition and development via a consultative approach with FMCG Brand Managers (Procter & Gamble, L’Oreal, Unilever, Seven Seas, Tesco, Asda, Youngs Bluecrest, etc)



Product Focus Ltd

• Director

  • Aug 2006 - Nov 2006

  I decided to focus full-time on 2 personal projects that really interested me. Project 1 – Mainly voluntary work with George & Partners. The company consists of 3 of the world’s leading Professors on the effects of tomato lycopene in the human body (proven to help prevent and treat prostate cancer). Project 2 – I wrote a book called “Goodbye 13 Stone, Hello Life”. It is a factual journey of real life achievement - a friend who went from 24 to 11 stone by eating healthily, exercising and having a positive mental attitude. I also published and marketed the book and achieved local and national coverage for free in numerous leading magazines and newspapers. Show less



Interactive Dimension

• Technology, Information and Internet
• 1 - 100 Employee

• Business Development Manager

  • Feb 2003 - Aug 2006

  A successful new media and marketing agency based in Lancashire. I was the first and only dedicated new Business Development Manager for the agency and successfully sold their website, intranet, content management, design, exhibition and print solutions to mainly blue chip companies. • Utilised my consultative approach to drive the whole sales cycle from initial cold calls to securing new and repeat business whilst helping to develop strong client relationships (British Nuclear Group, RAF Cadets, BAE Systems, United Utilities, Yorkshire Water, Thames Water, Alenia Marconi Systems, EADS, Anteon, etc) Show less



Convergys Intelligent Contact

• United Kingdom
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Business Development Manager

  • Sep 2001 - Nov 2002

  A consultative approach was utilised to successfully sell LBM’s tailored customer management strategies and programmes that utilised in-house data auditing, enhancement and customer profiling capabilities as well as its outbound/inbound call centre, mailing facility and e-mail channel. • New business acquisition and business development (Cisco, RAC, Arval PHH, Go-Fly, Kwik-Fit) • Designed customer acquisition and retention campaigns, analysed and presented results A consultative approach was utilised to successfully sell LBM’s tailored customer management strategies and programmes that utilised in-house data auditing, enhancement and customer profiling capabilities as well as its outbound/inbound call centre, mailing facility and e-mail channel. • New business acquisition and business development (Cisco, RAC, Arval PHH, Go-Fly, Kwik-Fit) • Designed customer acquisition and retention campaigns, analysed and presented results