Cheryl Murphy

Application Services and Technology Experience Manager at Jefferson County Public Library
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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5.0

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Kurt Holzberlein

Cheryl Murphy expertly balances corporate demands with the realities of everyday work and deadlines. I worked with Cheryl during the reconstruction of IHS.com and was very grateful for her guidance, ability to keep to deadlines and maintain a sense of levity during crunch time. She was an outstanding project manager. Her technical knowledge is extensive and professionalism is off-the-charts. I can’t recommend her enough.

Scott Berg

Cheryl Murphy is one of those unique marketing professionals who not only has a strong sense of strategy.... but also, executes, both at a superior level. Her leadership with the launch of the new IHS.com website was critical to the success of a very successful execution. The work on the website and the associated digital properties was complex, interwoven with multiple areas of the company and had strong political challenges. Cheryl's steady hand led us through all of these challenges. Her results were impressive - Launched on time/within budget - Revision and rewriting of ALL content (managing others to complete this herculean task) - Developing a new company wide taxonomy - Integrating 18 acquisition web sites - Training all new staff - Developing new creative - Managing and tracking the entire project -- all aspects! This is an exceptional individual. Her skills are fantastic, her attitude is incredible and her work ethic is off the charts. Scott Berg 832-419-3320

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Experience

    • United States
    • Libraries
    • 100 - 200 Employee
    • Application Services and Technology Experience Manager
      • May 2019 - Present

      Lead IT Services team which supports the Library’s Integrated Library System (ILS), creative technologies, and the Library’s Intranet.

    • IT Project Manager
      • Jan 2018 - May 2019

      Responsible for managing discovery and implementation of new SharePoint intranet website.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital Marketing and Web Development Manager
      • Jan 2017 - Jan 2018

      Responsible for management and implementation of web development initiatives. • Manage large-scale web projects from inception to implementation ensuring key milestones are met throughout the development cycle including web strategy, vendor management, information architecture, site design, development, testing, documentation and post-launch analysis deliverables. • Manage a team of web developers; delegating work as appropriate and overseeing their day-to-day responsibilities. Responsible for management and implementation of web development initiatives. • Manage large-scale web projects from inception to implementation ensuring key milestones are met throughout the development cycle including web strategy, vendor management, information architecture, site design, development, testing, documentation and post-launch analysis deliverables. • Manage a team of web developers; delegating work as appropriate and overseeing their day-to-day responsibilities.

    • United States
    • Libraries
    • 100 - 200 Employee
    • Public Services Manager - Digital Experience
      • Sep 2015 - Dec 2016

      Responsible for developing, managing and maintaining the internal and external websites for Jefferson County Library. • Manages web development, content creation, user interface design, systems integration, optimization techniques, web analytics, usability, and information architecture for http://www.jeffcolibrary.org/. • Collaborates with internal and external content mangers, editors, designers, developers, and other JCPL staff to ensure digital experiences meet patron and staff needs and industry standards. • Manages the digital experience team. • Integrates with JCPL’s integrated library system, events management software and other systems. • Serves as a member of the Public Services Management Team to develop overall strategy, tactical objectives, and short and long-term planning for deployment of resources. Show less

    • User Experience / Requirements Strategist
      • Jun 2015 - Aug 2015

      Responsible for providing strategic vision for the CableLabs Developer Portal. • Gather site requirements and enhancements by conducting customer and stakeholder interviews. • Conduct competitive analysis of similar sites that demonstrate similar offering. • Create feature recommendations and strategic vision model for both near-term and long-term functionality. • Create current and future UX process flows. Responsible for providing strategic vision for the CableLabs Developer Portal. • Gather site requirements and enhancements by conducting customer and stakeholder interviews. • Conduct competitive analysis of similar sites that demonstrate similar offering. • Create feature recommendations and strategic vision model for both near-term and long-term functionality. • Create current and future UX process flows.

    • United Kingdom
    • Information Services
    • 700 & Above Employee
    • Senior Manager, Digital Marketing Project Manager (Consultant)
      • Apr 2013 - Feb 2015

      Responsible for managing redesign and enhancements to www.ihs.com. • Managed complete site revision of www.IHS.com, including taxonomy, creative, messaging, writing, branding, compliance, and country translations resulting in 4.2% increase of web site lead generation traffic. • Provided strategic input with regard to site updates and internet campaigns using digital marketing best practices while focusing on revenue generation, customer needs, and site usability. • Led web content strategy and implementation, creating content guidelines and page templates to manage the rewrite of over 1,200 pages of web content. • Managed a team of writers; delegating work as appropriate and overseeing day-to-day responsibilities. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Marketing Manager, Global Digital Marketing
      • Apr 2010 - Apr 2013

      Responsible for management and implementation of external B2B web and mobile marketing initiatives. • Managed large-scale web projects from inception to implementation ensuring key milestones were met throughout the development cycle including web strategy, vendor management, information architecture, site design, development, testing, documentation and post-launch analysis deliverables. • Implemented updates to www.firstdata.com, www.star.com, www.firstdatams.co.uk, www.merchantinsider.com and other web and email campaigns using Adobe AEM content management system, Adobe Dreamweaver, Magento, Eloqua, Bold Chat and straight HTML. • Managed a team of web developers; delegating work as appropriate and overseeing their day-to-day responsibilities. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • 2001 - 2004

    • Business Analyst
      • 1999 - 2001

    • Senior Technical Writer
      • 1995 - 1999

Education

  • University of Denver
    MA, International and Intercultural Communication
  • University of Colorado Boulder
    BA, English Literature

Community

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