Experience

Claims Management Resources, Inc. (CMR)

• United States
• Insurance
• 1 - 100 Employee

• Police Reports Specialist

  • Oct 2021 - Present

  Oklahoma City, Oklahoma, United States

• Receptionist

  • Oct 2018 - Sep 2021

  Oklahoma City, Oklahoma Area



God's Mission Field

• Ministry of Encouragement and Joy

  • Sep 2018 - Present

  Oklahoma City, Oklahoma Area



Fort Smith Housing Authority

• Receptionist/Intake Officer

  • Jun 2011 - Sep 2018

  Fort Smith, Arkansas Area · Professionally administer all inbound calls answering all questions within my knowledge · Intake and process all Section 8 applications maintaining accurate files and waitlist · Intake applications for Nelson Hall Homes, privately owned 288-unit development · Provide an excellent level of customer service to clients and residents, including elderly, handicapped and disabled meeting their mental, emotional and physical needs · Direct clients/guests to various areas of operations… Show more · Professionally administer all inbound calls answering all questions within my knowledge · Intake and process all Section 8 applications maintaining accurate files and waitlist · Intake applications for Nelson Hall Homes, privately owned 288-unit development · Provide an excellent level of customer service to clients and residents, including elderly, handicapped and disabled meeting their mental, emotional and physical needs · Direct clients/guests to various areas of operations including caseworkers, property managers, accounting, realtors, construction, and community development

• Leasing Assistant, North Pointe LP

  • Jun 2010 - May 2011

  Fort Smith, Arkansas Area Maintain accurate resident records and wait list Schedule and conduct application appointments, lease-ups, inspections, show properties Answer and address incoming phone calls from prospective and current residents Create letters, reports, and monthly calendar using Microsoft Word, Excel, and Outlook Collect and post monies for rental properties using QuickBooks



Federal Coach, LLC

• Administrative Assistant

  • Jun 2008 - Mar 2010

  Professionally administer all incoming phone calls and provide callers and guests with needed information Type correspondence, prepare reports, and other documents as needed using Microsoft Word, Excel, and Outlook Process sales orders Maintain inventory of stock units On-line travel arrangements Receive, sort, and forward incoming mail; process outgoing mail and UPS Cost Accounting 2005-2008



OK Industries, Inc

• Cost Accounting

  • Oct 2005 - Jun 2008

  Responsible for 400 plus broiler farms accounting from placement to close Prepare daily and weekly reports using Microsoft Excel and Grower System Software Prepare invoices, write Industries, Farms, and Broiler Production checks using Quick Books Calculate catch crew data and prepare weekly reports Learn and implement MTech Systems Software Practice communication etiquette with OK employees, growers, financial institutions, propane companies



Smile Center

• Receptionist

  • Jul 2004 - Nov 2004

  Answer multi-line phone, schedule and confirm appointments Greet and check in patients, administer medication as needed Check patients out and estimate insurance Responsible for opening and closing office, balance Accounts Receivable and prepare bank deposit



Witt Law Firm

• Accounts Receivable Clerk/Receptionist

  • Oct 2002 - Oct 2003

  Organized and updated Accounts Receivable Self taught accounting software programs: Amicus and PC Law, Quick Books Pro Managed billing for 350 clients/$150,000 Type correspondence, and other documents as needed using Microsoft Word, and Outlook



Rick Cline Logging

• Secretary/Bookkeeper

  • May 1978 - Aug 2002

  Gathered information required for tax documents Paid business expenses Practiced telephone etiquette and organized messages Processed incoming and outgoing mail Organized and maintained files



Garan Manufacturing

• Accounts Payable Clerk/Receptionist

  • Aug 2001 - Nov 2001

  Duties included maintaining records and preparing reports for purchases and purchase returns using Microsoft Excel Used multi-line telephone system, facsimile machine, photocopier, Microsoft Word and Outlook Processed incoming and outgoing mail Organized and maintained files Assisted with payroll