Cheryl Lynch, MBA

Virtual Assistant at TRUSTY OAK 🌳
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Contact Information
us****@****om
(386) 825-5501
Location
Brunswick, Ohio, United States, US

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Credentials

  • Certified Internal Auditor (ISO 9001)
    ASQ - World Headquarters
    Jul, 2013
    - Nov, 2024
  • Email Marketing Certified
    HubSpot Academy
    Mar, 2021
    - Nov, 2024
  • Inbound Marketing Certified
    HubSpot Academy
    Mar, 2021
    - Nov, 2024
  • Social Media Certified
    HubSpot Academy
    Mar, 2021
    - Nov, 2024
  • Notary Public
    Clerk Of Court Office
    Apr, 2017
    - Nov, 2024
  • AAPC Member
    AAPC
    Sep, 2019
    - Nov, 2024
  • Basic Life Support (BLS)
    American Heart Association
    Jul, 2018
    - Nov, 2024
  • Business Analyst Certification
    ExpertRating Inc.
  • Certified Quality Improvement Associate (CQIA)
    ASQ Human Development and Leadership Division

Experience

  • Trusty Oak 🌳
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Virtual Assistant
      • Mar 2021 - Present

      Working with diverse industries, ranging from law offices to construction companies, engineering firms to advertising agencies, I've helped organize and save executives valuable hours that can be used where they are needed elsewhere. Solid executive assistant experience working with C-level management, communication skills, and being able to make a variety of decisions are a necessity. ● Enhanced client relations by achieving objectives within deadline requirements. ● Payroll, bookkeeping, social media marketing, invoicing, job costing, event registration, light paralegal. Show less

  • GPI Enterprises Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Coordinator
      • Mar 2022 - Jul 2023

      Supervise staff placed at government agencies including Army, Navy, USDA, city, and county. Project manage deliverables of contract. Contract management. Wear many different hats on a daily basis. Ensure vendors are above satisfied with our services. Strive for an Excellent rating on CPARS for each project. Excellent communication skills and making quick, educated decisions on a daily basis. And recruiting the right candidates for staff augmentation projects. Being able to mitigate risk and determine when to terminate an employee’s contract (prior to the expiration of the project contract). Strategic problem-solver. ● Recruiting. ● Ensure deliverables are met while minimizing risk for government projects. ● Reorganization of administrative tasks so Business Development can be maximized. ● Helped earn Excellent rating on CPARS. ● Federal government proposal management. Show less

  • Sun Virtual Assistant Solutions
    • United States
    • Executive Offices
    • Virtual Assistant
      • Nov 2020 - Dec 2021

      Spearhead schedule/calendar coordination. Administer strategic problem-solving solutions to streamline business operations. Facilitate appointment bookings while dealing with calls and customer queries. Process orders, shipments, and invoices. Create itineraries and travel arrangements. Conduct file management. Work with various applications such as MS Office 365, G Suite, Adobe Acrobat Pro DC, Canva, QuickBooks Online and Dropbox. Perform data entry, draft agendas, letters, emails, and prepare/deliver reports. Prepare spreadsheets, slideshows, PDF conversions, merging/splitting. Lead effective internal communications, strategy planning, technical editing/writing/formatting. ● Successfully promoted business development through establishing and maintaining robust client partnerships. ● Enhanced client relations by achieving objectives within deadline requirements. ● Expanded customer base by inviting and approving requests to join membership community. Show less

  • Quadax, Inc.
    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Implementation Account Representative
      • Feb 2020 - Aug 2020

      Led revenue cycle management through exceptional customer service and supported project management. Identified client needs and implemented corrective measures to mitigate prospective issues. Coordinated client meetings. Administered billing software training and development. Directed claims and remits in addition to developing views. Handled Medicare & Medicaid inquiries while formulating initial claims assessments. • Enhance customer experience by delivering excellent service and support. • Increased productivity by implementing innovative solutions to speed up remittance and claims processes. Show less

  • E2G | The Equity Engineering Group, Inc.
    • United States
    • Engineering Services
    • 100 - 200 Employee
    • Client Management Specialist
      • Oct 2006 - Aug 2019

      Executed improvements and engineering practice reaffirmations centered around existing industry standards, and client-specific requirements. Maintained meticulous attention to detail that enhanced business efficacy, organization streamline, business prioritization, and time management. Orchestrated training and development while managing the electronic filing system. Facilitated benchmarking research in addition to drafting and delivering salesforce reports. ● Successfully decreased Salesforce backlog. ● Exceeded client expectations and decreased turnaround time for project completion. ● Attributed to client retention/managed six clients’ collections. ● Excellent customer support & problem-solving. ● Surpassed technical writing/editing QA return rate. ● Extensive work with Microsoft Word, Excel, PowerPoint, and Adobe Acrobat. Executive Assistant to CEO (2006-2013) ● Executive calendar for CEO (scheduled meetings, conferences, and special events). ● Confidentiality. ● Quality Manager: Increased office efficiency by 15%; Safety Manager: Ensured employee compliance. ● Data entry. Show less

Education

  • University of Phoenix
    Master of Business Administration (MBA), Technology Management
    2008 - 2009
  • University of Phoenix
    Bachelor's degree, Healthcare Administration
    2004 - 2006
  • Cuyahoga Community College
    Associates Degree Nursing (ADN) Program
    2018 - 2018
  • The University of Akron
    Associate of Arts - AA, Business Administration and Management, General
    1992 - 1995
  • The University of Akron
    Master of Business Administration - MBA, 3.77
    2008 - 2009
  • University of Phoenix
    Bachelor of Science - BS, Healthcare Administration
    2004 - 2006

Community

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