Experience

National University Hospital

• Singapore
• Hospitals and Health Care
• 700 & Above Employee

• Executive (Group Hospitality)

  • Nov 2022 - Present

  - Ensure contract management and administration are fully compliant with contract terms and conditions - Ensure all services rendered by the vendors meet the service standards set in the KPIs and user’s expectation - Oversee daily operations, attend to user department requests, and troubleshoot issues with vendor - Ensure contract management and administration are fully compliant with contract terms and conditions - Ensure all services rendered by the vendors meet the service standards set in the KPIs and user’s expectation - Oversee daily operations, attend to user department requests, and troubleshoot issues with vendor



Capella Singapore

• Singapore

• Front Office Trainee

  • May 2021 - Dec 2021

  Front Office - Checking in and out of guests - Handling guest feedback Culturist - Provide guest with recommendations of places - Assist with making guests' celebrations memorable (decorating and arranging amenities) Front Office - Checking in and out of guests - Handling guest feedback Culturist - Provide guest with recommendations of places - Assist with making guests' celebrations memorable (decorating and arranging amenities)



Ramada and Days Hotels by Wyndham Singapore At Zhongshan Park

• Singapore
• Hospitality
• 1 - 100 Employee

• Front Office Intern

  • Sep 2018 - Jun 2019

  Front Desk: - Checking in and out of guests - Handle guest disputes - Shift process work Concierge: - Provide directions and recommendations to guests - Handle transportation movement Front Desk: - Checking in and out of guests - Handle guest disputes - Shift process work Concierge: - Provide directions and recommendations to guests - Handle transportation movement



Fairmont Singapore & Swissôtel The Stamford

• Singapore
• Hospitality
• 300 - 400 Employee

• Part-time Housekeeper

  • Oct 2016 - Jan 2017

  • Stripped beds • Cleaned rooms and corridors • Stripped beds • Cleaned rooms and corridors



Fairmont Singapore & Swissôtel The Stamford

• Singapore
• Hospitality
• 300 - 400 Employee

• Part-time Banquet Server

  • Jun 2016 - Jul 2016

  • Served food to customers at the table • Served drinks during cocktail • Worked in teams, coordination • Served food to customers at the table • Served drinks during cocktail • Worked in teams, coordination



Event & Marketing Solutions LLP

• Marketing Executive

  • Oct 2015 - Mar 2016

  • Helped out with events and brainstormed ideas • Answered calls from clients • Performed Telemarketing • Helped out with events and brainstormed ideas • Answered calls from clients • Performed Telemarketing