Training Program Manager

• Oct 2021 - Present

Program & Training Coordinator

• Feb 2017 - Oct 2021

This position provides essential day-to-day program management to the Public Health and Education training and education initiatives. ensures a high standard of service delivery to instructors, presenters, and trainees by providing detailed program information. This position manages the work of the Public Health and Education team Centers for Disease Control and Prevention cooperative agreement work plan activities, which includes but not to limited training coordination and support, and maintaining training materials, training file management, maintaining training related contracts and invoices, tracking budget expenses, updating instructor sites and the Epilepsy Learning Portal, and supporting the Public Health Institute. This position involves decision-making, multitasking, taking the initiative, and coordinating numerous projects or activities at one time. This position assists with training and meeting logistics, partner outreach and communications. Show less

Membership Services Manager

• Dec 2014 - Jul 2016

Handle association's member acquisition and retention efforts. Implement and manage the Society's member recruitment and retention marketing efforts and programs; the membership tracking, record-keeping and reporting efforts.

Membership Services Coordinator

• Aug 2013 - Dec 2014

Energetic, collegial and detail oriented Membership Services Coordinator to support the association’s member acquisition and retention efforts. The Membership Services Coordinator is responsible for maintaining membership subscription and conference databases; tracking, record-keeping, and reporting efforts; ad hoc member services requests. The Membership Services Coordinator will occasionally work with other functional areas to craft marketing strategies, analyze membership data, suggest process or database improvements and assist with developing budgets. Show less

Council/Meeting Administrator

• Jun 2009 - Jun 2012

Coordinated all council meeting needs for the Environmental Management Council, Administration & Shared Services Council, Sales Council, and the Ethics & Compliance Council to include meeting preparation; travel and hotel reservations and conference registrations. We had a total of 8 meetings per year. Handled all aspects of council invoicing bi-annually and with new members. Coordinated all council meeting needs for the Environmental Management Council, Administration & Shared Services Council, Sales Council, and the Ethics & Compliance Council to include meeting preparation; travel and hotel reservations and conference registrations. We had a total of 8 meetings per year. Handled all aspects of council invoicing bi-annually and with new members.

Registration Account Manager

• Jan 2006 - Jan 2009

Planned and managed advance and on-site conference registration, managed conference attendance, and handled fee payments. Managed on-site registration; first line of communication to address attendee questions. Provided registration forms, database-management tools, reports, and other services to help manage your registration. Set up online registration; set up credit card processing; provide instructions on how to register; monitor online registration; answered attendee questions and resolved issues. Trained and supervised registration staff; prepared the registration space; accepted on-site registrations, final reporting and reconciliation. Show less

Receptionist / Administrative Assistant

• Jan 2004 - Jan 2006

Performed a full-range of office functions, which included; greet and welcome guest, answering multi line phone system, provided administrative support to Executives. Coordinated travel arrangements, handled on and off-site meetings and other events. Created company newsletter. Created and maintained weekly schedules and calendar. Performed a full-range of office functions, which included; greet and welcome guest, answering multi line phone system, provided administrative support to Executives. Coordinated travel arrangements, handled on and off-site meetings and other events. Created company newsletter. Created and maintained weekly schedules and calendar.

Program & Meetings Coordinator

• Jan 1998 - Jan 2004

Provided support for a number of specific conferences and workshops. Involved working with program committee, preparation and circulation of invitations, programs and papers, collecting replies, creating local information documents, database inputs, creating rooming lists, speaker liaison. Working with IT department to set up/update meeting websites. assisting in booking venues organizing production and invitations, monitoring responses and arranging catering ; and negotiation of contracts with suppliers. Distributing of internal and external calendar of Events; Checking/coding Expense claim forms. Managed registration process to include meeting preparation. Maintained Exhibitor contracts and booth assignments; process payment and input product description to create Exhibitor Guide. Main point of contact for registrants and exhibitors. Show less