Experience

Intercom

• United States
• Software Development
• 700 & Above Employee

• • Oct 2022 - Present

• • Oct 2021 - Oct 2022



8x8

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Jan 2020 - Oct 2021

  • Benefits Administration (Health insurance, HSA, FSA, 401(k))• Benefits Administrator (System) • Benefits Communication • Global Wellness Program Management • Leave of Absence • Radford Surveys • Equity Program Operations • FLSA Reviews • Job Evaluations • Compensation and Benefits Data Audit • Recognition Program Management

• • Mar 2019 - Jan 2020

  • Employment life cycle management • Legal compliance • Process improvement • Job reclassifications • Compensation data analysis • Training and development

• • Jun 2018 - Mar 2019

  • Job Leveling/Family review • Compensation and Rewards • Radford Survey • Legal Compliance (Discrimination and Harassment Prevention Training, FLSA)



Futurewei Technologies, Inc.

• United States
• Telecommunications
• 200 - 300 Employee

• Benefits Specialist

  • 2016 - 2017

  • On-boarding • Benefits • Off-boarding • Compliance • HRIS • Process Improvement • HR Operations • On-boarding • Benefits • Off-boarding • Compliance • HRIS • Process Improvement • HR Operations



Legend Learning Center

• Cupertino

• Administrative Assistant & Teacher

  • 2014 - 2016

  • Center Operations • Staff training and coaching • Curriculums planning • Classroom teacher • Center Operations • Staff training and coaching • Curriculums planning • Classroom teacher



Sino Group

• Hong Kong
• Real Estate
• 500 - 600 Employee

• Training and Development Officer

  • 2013 - 2014

  • Employee Communication • Training Needs Analysis • Training Programs • Train-the-Trainer • Training Evaluation • Training Records Management • Employee Communication • Training Needs Analysis • Training Programs • Train-the-Trainer • Training Evaluation • Training Records Management



TVB Network Vision

• Hong Kong

• Training Executive

  • 2012 - 2013

  • Market Intelligence Collection • Marketing Materials Preparation • Marketing Campaign Analysis • Product /Compliance/Customer Service Training • Training Needs Analysis • Internal policies Development • Market Intelligence Collection • Marketing Materials Preparation • Marketing Campaign Analysis • Product /Compliance/Customer Service Training • Training Needs Analysis • Internal policies Development



PwC

• Professional Services
• 700 & Above Employee

• Officer - Learning and Development

  • 2010 - 2012

  • Training coordination • Cross-regional Conferences • Learning Management System • E-learning • Budget Planning • Expense Reporting • Training coordination • Cross-regional Conferences • Learning Management System • E-learning • Budget Planning • Expense Reporting