Cheryl Lee

Hearings Team Manager at The Health and Care Professions Council
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency

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Credentials

  • Accredited i-act Manager
    i-act (for positive mental health and wellbeing) training. Mental Health Training
    Dec, 2021
    - Nov, 2024
  • LCS Level 1a
    Lean Competency System
    Oct, 2021
    - Nov, 2024

Experience

  • The Health and Care Professions Council
    • United Kingdom
    • Public Safety
    • 100 - 200 Employee
    • Hearings Team Manager
      • Mar 2021 - Present

      I am accountable for a team of six direct reports and provide feedback and coaching to ensure high quality of work. I developed best practices for the implementation of a new work process, and created manuals for the company's new case management system. I oversee the day to day operations of the Tribunal Service and offer hearing support and expertise. I investigate and resolve finance queries, logistical issues and escalated complaints in a timely manner. I am also involved in the appointment, induction and training of new panel members. Show less

    • Hearings Officer
      • Jun 2018 - Mar 2021

      Part of the Health and Care Professions Tribunal Service, I manage complex fitness to practise hearings. I support internal and external stakeholders, using a tactful approach to build strong rapport with all hearing participants. My responsiveness and negotiation skills help secure engagement from vulnerable and/or reluctant witnesses. I ensure fair and timely progress of hearings by prioritising conflicting tasks and ensuring all needs and demands are met. I provide guidance to panels and assist with drafting of Tribunal decisions. I work autonomously across different locations and facilitate the smooth running of virtual hearings. Show less

    • Scheduling Officer
      • Oct 2017 - Jun 2018

      I coordinated multi-party regulatory proceedings. My good organisation and effective diary management enabled timely scheduling of fitness to practise hearings in accordance with HCPC policies and legislative requirements. I was responsible for liaising with witnesses to secure their attendance and identify special measures where necessary. I selected appropriate panel members to attend hearings and monitored conflicts of interest. I handled complex logistics issues and maintained strong relationships with external venues and suppliers. Show less

  • King's College Hospital NHS Foundation Trust
    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • In-house Legal Intern
      • Sep 2016 - Jul 2017

      I attended inquests and court hearings as a Trust representative, and was involved in the defence of clinical negligence and personal injury claims. I assisted with trial preparations and administrative tasks for non-litigious matters. I analysed sensitive information on Electronic Patients Records and Datix. I participated in internal investigations, liaising with clinicians to obtain medical records and witness statements, and external negotiations with claimant solicitors. My work benefited from my adaptive communication style and I have coped well with the extensive responsibilities by being an agile learner. Show less

  • HF
    • United Kingdom
    • Legal Services
    • 400 - 500 Employee
    • Intelligence Analyst Intern
      • Dec 2015 - Dec 2015

      I contributed to two ongoing fraud investigations during my one week internship at the Defendant Fraud department. My good attention to detail aided the extensive research I was tasked with and data entry using intelligence database i2. I reviewed social media platforms to identify suspicious connections and activities, and collated and presented evidence of fraud. The analytical nature of the work helped develop my problem solving skills. I contributed to two ongoing fraud investigations during my one week internship at the Defendant Fraud department. My good attention to detail aided the extensive research I was tasked with and data entry using intelligence database i2. I reviewed social media platforms to identify suspicious connections and activities, and collated and presented evidence of fraud. The analytical nature of the work helped develop my problem solving skills.

  • Cadence Design Systems
    • United States
    • Software Development
    • 700 & Above Employee
    • Contractor
      • Jul 2015 - Aug 2015

      In my temporary role with the in-house Legal department, I assisted on company-wide legal work requests including: - Translation of professional business letters and legal documents. - Reviewed and amended clauses for vendor contracts above $10,000 threshold. - Updated the Korean office's Employee Handbook in accordance with new legislation. - Created legal agreement templates. I worked effectively with colleagues abroad and from different departments, adapted to various personalities and work ethics, which helped build my versatility. Show less

Education

  • King's College London
    Bachelor of Laws - LLB, Upper Second-Class Honours
    2014 - 2017

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