Experience

Reading Hospital
• Medical Practices
• 200 - 300 Employee
• Rehab Liaison

  • Apr 2019 - Present


Genesis

• United States
• Market Research

• Center Nurse Executive

  • Sep 2018 - Present

  • Implemented a staffing model yielding cost effective quality patient care while complying with regulatory requirements for hours per patient day.• Led a cultural change effective for increasing clinical quality measures by 50%.• Reduced state survey findings by 60% over the previous year with no findings at a level of harm.

• Nurse Practice Educator/ Infection Control Practitioner

  • May 2018 - Aug 2018

  • Led the general orientation program for all employees and department specific orientation for nursing staff.• Developed and implemented education programs in response to staff needs.• Implemented Employee Health program ensuring compliance with all state and OSHA requirements.• Implemented Infection Control audits and surveillance to reduce in house acquired infections by 30%.• Championed antibiotic stewardship program to reduce unnecessary antibiotic usage by 25%.



Keystone Human Services

• United States
• Individual and Family Services
• 500 - 600 Employee

• Director of Health Services

  • Nov 2015 - Jan 2018

  • Built a team of nurses to educate and support unlicensed professionals in ensuring quality health care to individuals supported in community, family and supported living environments. • Audited medical records for compliance with regulatory requirements, risk mitigation and quality initiatives. • Created training modules and protocols on health-related topics to enhance the knowledge and support provided by the unlicensed staff to individuals supported. • Partnered with a preferred home care provider to minimize length of stays during hospitalization, reduce the need for emergency room visits, and restore optimum level of functioning to individuals supported. • Created collaborative partnerships with local hospital case managers to effectively decrease hospital length of stays and re-admissions.



McCann School of Business and Technology

• United States
• Technical and Vocational Training
• 100 - 200 Employee

• Director of Education

  • Oct 2013 - Sep 2015

  • Implemented practices that resulted in consistent student attrition rates below the industry standards.• Through the creation of academic rigor and student extra-curricular programs, improved student satisfaction scores and reduced unplanned instructor turnover by 80%.• Eliminated litigious activity against the campus.

• Campus Director

  • Oct 2012 - Oct 2013

  • Hired to lead underperforming campus back to profitable status.• Expanded market areas to increase student admissions.• Implemented planned turnover of staff non-compliant with guidelines of institutional accreditation, state and federal policies and regulations.• Reduced expenses to achieve budgetary compliance.



Country Meadows Retirement Communities

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Regional Director

  • Oct 2011 - Aug 2012

  • Resource to 6 retirement communities and Pennsylvania and Maryland for quality initiatives and regulatory compliance. • Performed mock surveys at each facility to ensure perpetual readiness and compliance with Department of Health and Department of Public Welfare standards. • Facilitated appropriate, timely interventions with complex resident/family concerns to produce positive outcomes. • Resource to 6 retirement communities and Pennsylvania and Maryland for quality initiatives and regulatory compliance. • Performed mock surveys at each facility to ensure perpetual readiness and compliance with Department of Health and Department of Public Welfare standards. • Facilitated appropriate, timely interventions with complex resident/family concerns to produce positive outcomes.



Berks Technical In

• United States
• Technical and Vocational Training
• 1 - 100 Employee

• Director of Education

  • Oct 2009 - Sep 2011

  • Implemented practices that resulted in consistent student attrition rates below the industry standards.• Maintained regulatory compliance to ensure continued accredited status.• Wrote and implemented Certified Nursing assistant program.

• Assistant Academic Dean

  • Jan 2009 - Sep 2009

  • Managed performance issues within the education department and student body.• Facilitated resolution of student concerns.• Assisted Academic Dean with maintenance of regulatory compliance.



Berks Technical Institute

• United States
• Technical and Vocational Training
• 1 - 100 Employee

• Allied Health Program Director

  • Aug 2004 - Sep 2009

  • Led the Medical Assisting, Massage Therapy and Dental Assistant programs. • Achieved perpetual survey readiness with regulatory requirements for the three programs • Implemented quality initiatives to evaluate program effectiveness. • Led the Medical Assisting, Massage Therapy and Dental Assistant programs. • Achieved perpetual survey readiness with regulatory requirements for the three programs • Implemented quality initiatives to evaluate program effectiveness.



HEALTHSOUTH Reading Rehabilitation Hospital

• Director of Nursing

  • Jul 2001 - Aug 2004

  Led the nursing and patient support department (approximately 275 staff) through an organizational change to implement a new delivery of care model. Implemented quality initiatives to enhance patient outcomes, reduce costs, and minimize liability. Through team building and education, created a positive collaborative environment for the Nursing and Medical Staffs. Led the nursing and patient support department (approximately 275 staff) through an organizational change to implement a new delivery of care model. Implemented quality initiatives to enhance patient outcomes, reduce costs, and minimize liability. Through team building and education, created a positive collaborative environment for the Nursing and Medical Staffs.



HEALTHSOUTHReading Rehabilitation Hospital

• Risk Manager/Accreditation/Quality Improvement Coordinator

  • Jun 1995 - Jul 2001

  Created an environment of perpetual survey readiness with Department of Health, JCAHO, and CARF regulatory requirements.Led the hospital survey team to survey outcomes with no findings and accreditation with commendation.Decreased hospital legal costs by 50% through proactive risk mitigation strategies.Facilitated quality improvement teams to improve patient outcomes, increase patient satisfaction and decrease delivery costs.

• Risk Manager/Accreditation/Quality Improvement Coordinator

  • Jun 1995 - Jul 2001

  Created an environment of perpetual survey readiness with Department of Health, JCAHO, and CARF regulatory requirements.Led the hospital survey team to survey outcomes with no findings and accreditation with commendation.Decreased hospital legal costs by 50% through proactive risk mitigation strategies.Facilitated quality improvement teams to improve patient outcomes, increase patient satisfaction and decrease delivery costs.