Experience

Paccon Logistics
• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Operations and Customer Services

  • Jun 2018 - Present


Fatton Ariva South Africa

• Airfreight Imports Controller

  • Nov 2016 - Mar 2017

  - Responsible for all aspects of inbound airfreight indents / forwarding / break-bulk & clearing from start to end (+/- 120 shipments per month) - Responsible for all aspects of domestic freight nationwide (+/- 10 shipments per day) - Responsible for all aspects of inbound airfreight indents / forwarding / break-bulk & clearing from start to end (+/- 120 shipments per month) - Responsible for all aspects of domestic freight nationwide (+/- 10 shipments per day)



Heneways Freight Services

• Accounting
• 1 - 100 Employee

• USA Forwarding Specialist

  • Jan 2012 - Sep 2015

  GENERAL OVERVIEW- Analysing and handling the specialized and procedural requirements in the management of airfreight & sea freight importation from the United States of America- Overseeing and keeping record of all activities related to air and ocean imports- Performing all duties in accordance to acceptable standards and as deemed essential by directors & management to meet departmental & company objectives- Receiving, investigating and verifying that required paperwork is compliant to the specifications of South African & American customs & federal laws and other organizational bodies - Reviewing and implementing the application of inter & foreign departmental improvements and modifications, as deemed necessary- Collaborating with Heneways SA & USA directors & management, scrutinizing most suitable and cost effective methods and modes of transportation for specific clients & particular commodities, including but not limited to oversized / overweight / hazardous & temperature sensitive cargoes, as well as time restricted consignments effected by contractual deadlines- Receiving / updating & running monthly cost data statistics on air & ocean freight rates & surcharges and local & foreign inlands, for comparisons and creating mass adjustment notifications for distribution to respective shippers / foreign offices & partners / clients / interdepartmental employees / management and directors - Frequently monitoring on-time air & ocean shipment statuses, due to the extreme & diverse nature of weather in America, issuing pre-notifications and informative contingency plans to clients / staff and third parties in regards to anticipated & eventual delays and / or short shipments - Conducting investigations in regards to problematic consignments, for different sectors of the organization - Onsite airport / warehouse & client cargo & documentation inspections in order to investigate / verify and validate alleged & genuine over / short or damaged consignments  Show less

• USA Forwarding Specialist

  • Jan 2012 - Sep 2015

  GENERAL OVERVIEW- Pursuing & investigate all avenues in regards to possible reasons for cargo discrepancies and / or damages, issuing finding reports, informing and alerting all concerned & effected organizations - Managing buying & selling rates and formulating quotes / estimates and proposals for clients / shippers & overseas offices - Due to the South African & American work time difference, Heneways required that I work both SA and USA time zones (08:00 am - 12:00 am & later) Show less

• USA Forwarding Specialist

  • Jan 2012 - Sep 2015

  SERVICE PROVIDERS- Communicating with local & foreign third parties involved in the essential transportation and shipment of consignments, ensuring smooth carriage - Strategizing, planning and enforcing the import activities as per the providers and consignee’s requirements - Collaborating with shippers, consignees and service providers, running regular audits to safeguard and certify that global products and commodities are transferred properly and arrive within the given & acceptable time frame- Securing freight rates and cargo reservations with providers locally & abroad - Arranging monthly meeting with service suppliers to discuss / resolve & streamline rate inconsistencies & variations and addressing any problematic shipments or service related issues - Supervising the local landside transfer and deliveries of shipments and commodities, checking that transport is arranged in agreement with rules, regulations and policies of the governing authorities and as dictated and required by customers MARKETTING / SERVICING & SALES - Daily interaction with servicing & sales teams, working alongside to secure new commerce and regain lost business- Monthly departmental brainstorming to cultivate strategies and form calculated promotions, in regards to current & new business growth & support- Daily & weekly excursion with marketing / servicing & sales personnel, seeing customers and assisting in maintaining & securing all USA inbound trade Show less

• USA Forwarding Specialist

  • Jan 2012 - Sep 2015

  STAFF & COMPREHENSIVE EMPLOYEES- Administrating and supervising the workings and undertakings of South African & American employees in the forwarding sector of the organization, overseeing all USA & SA interaction between inter & foreign departmental colleagues / suppliers / client’s / shipping lines / groupage operators and other third parties- Mediating / solving & stream lining all problematic communication between inter / local & foreign departmental employees in regards US trade routes / rates / indents & shipment communications / procedures and issues arising due to the diversity between South African & American cultures- Ensuring all related staff duties / assignments & responsibilities are preformed & carried out in compliance with contractual / corporate & departmental requirement & standardsSHIPPERS & CLIENTS- Administrating the importation of commodities and products as per the particularities of clients, ensuring that organizational targets are achieved- Educating customers in regards to dealings, policies and restrictions as governed by USA rules / regulations / customs procedures & formalities- Arranging & scheduling out of norm, weekend & public holiday transportation for collections & deliveries to customers with specific demands or deadlines - Conducting physical inspections & counts at the airport / Heneways warehouse and clients premises, where damages / shortfalls or discrepancies are reported- Scheduling weekly outings for servicing / general catch up and social interactions with all clientele who import shipments from the USA Show less

• Groupage Operator

  • Sep 2007 - Dec 2011

  - Responsible for all aspects of groupage operations for worldwide inbound sea freight cargoes - Obtaining a shipment Indent Number from the Forwarding Department, opening a system & physical shipment file and taking ownership of registered indent communication- Checking all correspondence, taking note of special instructions / requirements and rates - Contacting overseas offices / agents, following up on shipment details, actual vessel departure dates and on board confirmations- Requesting & pursuing copy documentation (HB/L + OB/L or NVOCC HB/L + COMMRCIAL INVOICE + PACLING LIST / EURO 1 / DA59 + DEBIT and - or CREDIT NOTES) on a daily basis, ensuring same is received within 5 working days of vessel departure dates - Cross referencing all documentation for correctness and likeness- Querying any discrepancies and requesting amendments & corrected paperwork and or explanations from overseas partners or local co loaders & shipping lines- Inspecting all special instructions, making sure that all requirements actioned and adhered to- Notifying & requesting assistance from clients should shippers be unwilling to assist and / or amend Commercial Documentation- Following up on courier sending and receipts of original documents (were necessary)- Splitting & preparing original & copy documentation for respective in house clearing controllers / clients or other clearing brokers- Inputting information on freight system / generating and on-forwarding Pre Advices with copy documentation to respective clients / internal clearing departments or customers nominated clearing agents- Requesting follow up information, for shipments effecting transhipment, keeping customers informed at all times - Requesting COD’s / re-directions / Carrier & Merchant road haul’s in accordance to consignee’s needs - Requesting SOB & ANF details from local shipping lines and / or co loaders, following up until received Show less

• Groupage Operator

  • Sep 2007 - Jan 2011

  - Checking correctness of SOB & ANF details against documentation on hand- Querying all discrepancies / requesting amendments, until corrected received- Inputting information on freight system and generating SOB details- Loading and e-mailing SOB’s and documentation to clients and internal or nominated external customs brokers - Requesting freight / inland / overstay / storage / demurrage debits from shipping lines / co loaders & other third parties- Applying & following up on shipping line / co loader invoices, checking correctness against agreed rates / querying discrepancies and receiving adjustments- Inspection foreign debit & credit invoices, calling for corrected billings prior to payment authorization- Preparing costings sheets for invoicing, generating internal & outbound billings- Following up and issuing release letters, interdepartmental & handovers, upon receipt of respective SARS & CARGO DUE release papers / original HB/L’s (if required) & COD / CAD payments (if required) - Pursuing receipt of payments for shipments on 7 and 30 day accounts, as well as open accounts - Planning & orchestrating paperwork / delivery dates / times & locations for FCL GROUPAGE containers with shipping lines / co-loaders / unpack depots / carrier & merchant hauliers, clearing brokers / clients and other third parties - Ensuring effectual unpack / informing respective parties and arranging deliveries (were required by external clearing brokers)- Requesting & following up on unpack manifests & POD ‘s, checking for discrepancies / damages or shortages - If any damages / shortages found, notifying clients / customs brokers / carriers & overseas offices or agents- Investigating probable reasons for discrepancies and placing concerned establishments on notice for potential claims - Informing insurance brokers accordingly if consignment insured though Heneways- Handling all general sea freight inbound groupage shipments & rate queries Show less


Transmedit Forwarding
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• International Forwarding Manager

  • 2003 - 2007