Experience

Continental Identification Products

• United States
• Printing Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2019 - Present



MLive Media Group

• United States
• Advertising Services
• 1 - 100 Employee

• Inside Sales Account Executive

  • Apr 2012 - Aug 2017

  Knowledge and sales of print and digital products, producing an average of 31% over goal each month year to dateAccount management of over 360 accounts, as well as continual acquisition and retention of new clienteleAssisting coworkers in the development of marketing partnershipsCustomer supportContract negotiations

• Advertising Graphic Designer, Real Estate Coordinator

  • Nov 2000 - Apr 2012

  Creative design of print and online advertising in a Mac environmentCreation to production of Niche products Insight, organization and set-up in marketing promotionsReal Estate Coordinator Assisted with development and implementation of FileMaker Pro database, increasing productivity and decreasing errors among the real estate team Training, maintenance and troubleshooting of database system Production of real estate advertising for eight Michigan newspapers, Homes Extra and West Michigan Homes monthly magazines, and assisting with the Spring and Fall Parade of Homes

• Sales and Production Assistant

  • Aug 1997 - Nov 2000

  Liaison between Sales Representatives and Ad BuildersHandling large volumes of telephone traffic, customer and employee relationsAd completion and ad material distributionHomes Extra CoordinatorProduction of advertisements for monthly magazineLayout and placement of pages

• Classified Advertising Customer Service Representative

  • Aug 1993 - Aug 1997

  Customer relationsData entry of customer informationAdvertising salesHandling moderate volumes of telephone trafficObituary Clerk