Experience

Monroe Energy, LLC

• United States
• Oil and Gas
• 200 - 300 Employee

• Services Coordinator

  • Jun 2013 - Present

• Services Coordinator

  • 2012 - 2014

• Services Coordinator

  • 2012 - 2014

• Services Coordinator

  • 2012 - 2014

• Services Coordinator

  • 2012 - 2014



North Penn United Way

• Director of Community Impact

  • Aug 2009 - Apr 2011

  Supervised the day to day operations for programs such as; strategic relations for stakeholders and community partners, create (data base) and evaluate community investment projects Implemented a data base for collecting results from agencies to be used in data based community investments Strategically planned, grew and directed community solutions with a bottom line result of 191% increased income merged back into the community in two years Mobilize and directed “key Community and Untied Way Leaders” to form a performance evaluation team to benchmark project planning Communicated effective work strategies of the Community Solution Teams Promoted the use of upgraded (electronic) communications devices for quick responses Initiated building a communications network with the Asian and Indo- American communities Show less



Corporation for National and Community Service

• United States
• Government Administration
• 200 - 300 Employee

• Program Manager

  • Aug 2008 - Jul 2009

  Identified public and private donations for various projects of the North Penn United Way Recruited and supervised “one hundred and fifty” volunteers cohorts for project expansion. Reviewed and directed press releases and event coverage. Developed community partnerships to expand the VITA program to enhance the North Penn Area Trained and developed IRS Tax auditors (volunteers) for low and moderate income families Identified public and private donations for various projects of the North Penn United Way Recruited and supervised “one hundred and fifty” volunteers cohorts for project expansion. Reviewed and directed press releases and event coverage. Developed community partnerships to expand the VITA program to enhance the North Penn Area Trained and developed IRS Tax auditors (volunteers) for low and moderate income families



Teleperformance Interactive

• Account Manager

  • Feb 2007 - May 2008

  Supervised the “single point of contact” for all clients and project status reports Composed effective scripts to optimize conversion of potential customers to actual customers Created stellar communication for major bank ( Citibank, Bank of America) voiceovers Insured client satisfaction by maintaining relationship during project development and delivery Supervised the “single point of contact” for all clients and project status reports Composed effective scripts to optimize conversion of potential customers to actual customers Created stellar communication for major bank ( Citibank, Bank of America) voiceovers Insured client satisfaction by maintaining relationship during project development and delivery



Arista Marketing, Inc

• Task Force Consultant

  • Mar 2005 - Feb 2007

  Provided seamless integration with Account Managers and client accounts Liaison for forty-four Account Managers for high priority projects in the development of physicians practices and staff training Maintained strong rapport with Account Managers to facilitate marketing efforts with medical practices Developed and conducted staff training for these medical practices Assessed and appraised key office staff’s product knowledge determine training needs Provided seamless integration with Account Managers and client accounts Liaison for forty-four Account Managers for high priority projects in the development of physicians practices and staff training Maintained strong rapport with Account Managers to facilitate marketing efforts with medical practices Developed and conducted staff training for these medical practices Assessed and appraised key office staff’s product knowledge determine training needs



Primerica

• United States
• Financial Services
• 700 & Above Employee

• Regional Vice President

  • May 2000 - Aug 2004

  Responsible for hiring and training personnel in telecomm sales and direct client contact Monitored growth and development of a team of 25 to 30 analysts Developed training strategies to increase sales (45%) Coached analysts to assure quality of telephone and face to face contact with clients Audited records of individual activity for suitability of products and services to clients Enforced compliance with banking, insurance and NASD regulations throughout organization Responsible for hiring and training personnel in telecomm sales and direct client contact Monitored growth and development of a team of 25 to 30 analysts Developed training strategies to increase sales (45%) Coached analysts to assure quality of telephone and face to face contact with clients Audited records of individual activity for suitability of products and services to clients Enforced compliance with banking, insurance and NASD regulations throughout organization