Experience

Bone & Biscuit

• Canada
• Retail
• 1 - 100 Employee

• Store Manager

  • Apr 2022 - Present

  Staff Management and Support, KPI's and monthly sales targets, increase sales and customer base, develop in depth product and nutrition knowledge and train staff, opening and closing duties, weekly ordering, receiving, inventory management, reconcile invoices, credits and returns, social media posting on business sites. Work closley with the Owner and Operator. Staff Management and Support, KPI's and monthly sales targets, increase sales and customer base, develop in depth product and nutrition knowledge and train staff, opening and closing duties, weekly ordering, receiving, inventory management, reconcile invoices, credits and returns, social media posting on business sites. Work closley with the Owner and Operator.



Parfums Christian Dior

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Brand Manager

  • Nov 2019 - Present

  • Implemented training for staff at Sephora, Hudson’s Bay and Shoppers Drug Mart on product knowledge. • Lead in store and virtual trainings to clients and Generic Staff. • Work alongside Account Executive to plan and execute successful events. • Help to execute successful events to meet sales targets. • Implemented training for staff at Sephora, Hudson’s Bay and Shoppers Drug Mart on product knowledge. • Lead in store and virtual trainings to clients and Generic Staff. • Work alongside Account Executive to plan and execute successful events. • Help to execute successful events to meet sales targets.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Account Executive

  • Oct 2017 - Nov 2019

  -Managed all sales plan activities, including product launches, events and training of product knowledge.-Worked alongside retail partners to boost sales by enhancing product launches based on a marketing calendar.- Increased sales and achieved sales plan (2017 - 2019) by leveraging interpersonal skills and product knowledge to cultivate and secure new customer relationships with Counter Managers, Consultants, and Beauty Advisors / Experts.

• Regional Education Executive

  • Nov 2008 - Sep 2017

  -Taught seminars and training materials catered to specific retailers and audiences.Provided product knowledge expertise on all courses and materials through teaching seminars and eLearning website.-Collaborated with Account Executives across territory, building strong skills and effective store events according to the brand’s culture resulting in increased sales



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Counter Manager Clinique

  • Oct 2006 - Oct 2008

  -Increased counter sales by +33% through events and impeccable customer service. -Worked with Business Manager and Account Executive to improve the Clinique Culture and make sales plan through special events and outbound events. -Increased counter sales by +33% through events and impeccable customer service. -Worked with Business Manager and Account Executive to improve the Clinique Culture and make sales plan through special events and outbound events.



Bobbi Brown, Stila, Laura Mercier, NARS, YSL

• Toronto, Ontario, Canada

• Makeup Artist

  • Jul 2000 - Jan 2006

  -Supported multiple brands for Special Events at Holt Renfrew. -Supported multiple brands for Special Events at Holt Renfrew.