Experience

• 

  Anderson Medical Supplies, Inc.

  • United States
  • Medical Equipment Manufacturing
  • 1 - 100 Employee

  • Billing Specialist I

    • Mar 2023 - Present

  • Intake Specialist

    • Sep 2022 - May 2023

• 

  Real-Time Diagnostics, Inc.

  • Warren, MI

  • Enrollment Specialist

    • Oct 2015 - Sep 2022
    • Warren, MI

    • Explain insurance coverage (primary, secondary, deductibles, copays) to new enrollments and maintains follow through until patient is in ‘Active’ status• Ensure prescriptions obtained from Dr. offices contain proper ICD-10 codes to meet insurance guidelines for reimbursement • High call volume/interaction with patients, mainly Medicare recipients• Report critical readings directly to physicians/staff following company protocol• Train patients via phone on using DME equipment/troubleshoot errors• Data entry/management of patient and doctor profiles • Initiate product returns when patients' services terminate• Act as liaison/Inside Sales providing support to practices and clinics for complete understanding of all aspects of Real Time Diagnostics’ services

• 

  All American Medical Supplies

  • Warren, MI

  • Pharmacy Customer Service

    • Sep 2014 - Oct 2015
    • Warren, MI

• 

  Vital Sleep Center, PLLC

  • Southfield, MI

  • Medical Office Specialist

    • Nov 2013 - Sep 2014
    • Southfield, MI

    Verifying patient insurance/obtaining prior authorizations if necessary, scheduling patients and sleep technicians, creating processes for new sleep lab using AASM guidelines, preparing reports for interpreting physician, distribution of reports to appropriate personnel, maintenance of patient database including detailed documentation of patient correspondence. Ensuring all required documentation is in place for ordering durable medical equipment through various suppliers. Strict adherence to HIPAA.

• 

  BrightSky

  • Warren, MI

  • Customer Service

    • Apr 2009 - Apr 2013
    • Warren, MI

• 

  Relevar Home Care

  • Scheduler

    • Oct 2008 - Apr 2009

• 

  Arthur Andersen

  • Executive Assistant

    • 1999 - 2000

• 

  A. Schulman, Inc.

  • Birmingham, Michigan

  • Administrative Assistant

    • Nov 1996 - Oct 1999
    • Birmingham, Michigan

• 

  Fiserv

  • Troy, MI

  • Execetive Secretary to VP of Sales

    • Oct 1994 - Nov 1996
    • Troy, MI

• 

  EDS - World Computer Corporation

  • Auburn Hills, MI

  • Administrative Assistant to Marketing Department

    • Oct 1989 - Oct 1996
    • Auburn Hills, MI