Experience

Ontario Volleyball Association

• Events Services
• 1 - 100 Employee

• Member Services Coordinator

  • Sep 2018 - Present

  Membership Services/Customer Service Addressing member's concerns and questions, answering phone inquiries and emails from all volleyball clubs, coaches and referees across the province National Registration System (NRS) Assistance Assist OVA members with all NRS related questions, provide support with OVA registration processes pertaining to membership and event registration, lead staff person for NRS communications, maintenance, trouble shooting and general inquiries, responsible for maintenance of OVA registration and membership database Insurance and Letters of Good Standing Manage insurance requests for all OVA club teams, programs and sanctioned events (both indoor and beach), OVA liaison with insurance broker on all insurance related matters, work with OVA insurance company to provide OVA clubs with certificates of insurance, assist clubs in obtaining Letters of Good Standing from Volleyball Canada for out of country travel and event participation Event Sanctioning Management and delivery of all indoor and beach sanction requests, OVA liaison to Event Directors, update OVA website with sanctioned event information, work with Marketing and Communications Manager to ensure advertising deliverables are being met, ensure event sanctioning is being followed for beach sanctioning events OVA Awards Banquet and Hall of Fame Lead in the coordination, delivery, and evaluation of the annual OVA Awards Banquet and Hall of Fame induction ceremony, Liaison with the OVA Awards Committee, manage nomination process and event advertising, facility booking and venue management, speech writing and the creation of award winner videos, confirm MC's and award presenters, book accommodations for staff, committee members, and special guests, budget creation and management Ontario Championships and National Championships Assist with roster checks, member verification and Respect in Sport compliance Volunteer Management General office Duties



Tri-City Thunder Sports Association

• Guelph/Kitchener/Cambridge

• President

  • Apr 2017 - Present

  Not-for-Profit youth organization providing basketball programs in the Guelph, Kitchener and Cambridge regions Founded the organization and manage the operational duties of the club (practices, tournaments, etc.) Build and execute pro-forma scheduling for the pre-season, in-season, and post-season Lead marketing initiatives to brand the organization such as creating website and social media platforms Apply for Ontario grants and permits within the Waterloo Catholic District School Board and Wellington Catholic District School Board Providing young athletes with the opportunity to play basketball in the Tri-City area with an elite 'mindset' while also emphasizing fun and giving back to the community



Canada Basketball

• 1 Westside Drive, Etobicoke

• Domestic Development Intern

  • Jan 2018 - Present

  Develop and maintain the Steve Nash Youth Basketball Program Promotion and aid of SNYB to PSO's, community organizations, YMCAs/YWCAs, schools and municipalities Provide excellent customer service to SNYB coordinators, coaches, parents/participants Develop growth tracking reports and database management through Microsoft Excel Prepared and managed the weekly SNYB blog through WordPress Assist with the execution of new and returning SNYB program registration, host on-boarding, and start-up Continuous working on the Long-Term Athlete Development Model



Cineplex

• Windsor

• Cast Member

  • Nov 2015 - Aug 2017

  Worked in a variety of departments (concession, box office, floor, Outtakes) Provided guests with exceptional service while ensuring the ability to provide a great movie experience Handled money while counting tills improving responsibility and financial skills Improving sales experience by selling merchandise to guests Developed a sense of teamwork and improved communication skills with coworkers and managers Worked in a variety of departments (concession, box office, floor, Outtakes) Provided guests with exceptional service while ensuring the ability to provide a great movie experience Handled money while counting tills improving responsibility and financial skills Improving sales experience by selling merchandise to guests Developed a sense of teamwork and improved communication skills with coworkers and managers