Cherry Nguyen
E-commerce Clerk at Fred Meyers- Claim this Profile
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Bio
Experience
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Fred Meyers
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United States
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Consumer Goods
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100 - 200 Employee
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E-commerce Clerk
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Jul 2020 - Present
Worked as an e-commerce clerk, trained in tasks including: Using equipment such as dollies, computers systems, tablets, carts, scanning devices Use of PPE such as safety goggles, high-visual vests, and gloves Opening procedures to ensure that the department and co-workers are supplied with tools and equipment Closing procedures to store away tools and equipments, clean the department, and prepare for opening Picking orders for customers such as locating items, making appropriate substitutions, checking inventory with vendors Analyzing work, determining priorities based on customer needs while maintaining the department Carside delivery - interacting with customers, verifying their orders, handling any issues Troubleshoot problems such as when devices are not working or when a product is unavailable Training new co-workers on procedures, providing assistance when needed and when there are questions about the process Provide service to customers throughout day - explaining current week’s sales, where an item is located, how to use store’s app, checking inventory for them Show less
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Yopop
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Tukwila, WA
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Employee
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Dec 2015 - Mar 2020
Sold on average 832 quarts of frozen yogurt in the largest shopping center in WA. 4 years of customer service in a highly frequented venue with approximately 14 million visitors per year. Redesigned stamp cards to increase brand recognition. Generated standardize flavor template to notify customers of flavor selection available which were used to produce a placard for the flavors. Engaged in friendly conversations and provided samples to persuade customers to purchase the products. Troubleshot frozen yogurt appliances and performed routine maintenance. Resolved 96 customer related issues during the time of employment Interviewed and trained new owners of the franchise on appliance set up and tear down processes. In addition, to memorizing the ratio of flavor to other ingredients. Consulted with the owner(s) about business improvements regarding flavor additions and business processes. Show less
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Highline College
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United States
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Higher Education
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700 & Above Employee
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Graphic Designer
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Jun 2018 - Jun 2019
Completed approximately 1 design project every other week to advertise events throughout the school. Provided 4 thumbnail drafts for each project for consolation with the project manager. Communicated in a professional manner regarding project milestones. Completed approximately 1 design project every other week to advertise events throughout the school. Provided 4 thumbnail drafts for each project for consolation with the project manager. Communicated in a professional manner regarding project milestones.
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Education
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Highline College
Associate of Arts and Sciences - AAS, Design and Visual Communications -
Highline College
Associate of Arts - AA, Design and Visual Communications