Experience

Jimei Travel & Entertainment Management Group Co. Ltd

• Entertainment
• 1 - 100 Employee

• Cage Manager

  • May 2011 - Present

  • Report directly to the President of Cage.• Entrusted to handle all highest profile/net worth clients.• Supervise all operational functions consistent with the strategic plan and vision for the department.• Manages and monitors fiscal budget, operations and marketing strategies to produce both short term and long term profitability.• Manages the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes as well as ensuring our competitive position and anticipation of changing customer needs within the dynamic hospitality and gaming environment.• Creates a work environment that promotes teamwork, performance feedback, recognition, quality hiring and training.• Review and redevelop employee-training procedures relating to supervising and cashiering.• Coordinates scheduling, staffing, and handles issues relating to payroll and Human Resources.• Issues credit in accordance with management, marketing directives, and regulatory requirements.