Cherissa-Desiree Weekes

Medical Office Administrator at Unison Health & Community Services
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English -
  • French -

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Experience

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Office Administrator
      • Jul 2021 - Present

      Schedule appointments Fax referrals Ensure receival of referrals with multiple medical offices and hospitals Maintain client files Advise clients of upcoming appointments Lunch/vacation relief at front desk reception Vacation relief at front door screening Schedule appointments Fax referrals Ensure receival of referrals with multiple medical offices and hospitals Maintain client files Advise clients of upcoming appointments Lunch/vacation relief at front desk reception Vacation relief at front door screening

    • Canada
    • Retail
    • 1 - 100 Employee
    • Press Coordinator
      • Dec 2015 - Dec 2017

    • Customer file maintenance coordinator
      • Aug 2014 - Dec 2015

    • Customer Care Representative
      • Mar 2010 - Aug 2014

      * Performs a variety of administrative duties (faxing, photocopying, mailing, making spreadsheets, compiling information etc) * Responsible for maintaining distribution for all Gateway Newstands in Canada * Responsible for maintain racking system (eg. Ordering racks, setting up rack pickups etc) * Answers customer queries in a polite, knowledgeable and professional manner * Processing of Expired Agreements * Data entry using various programs * Sets up New Accounts and… Show more * Performs a variety of administrative duties (faxing, photocopying, mailing, making spreadsheets, compiling information etc) * Responsible for maintaining distribution for all Gateway Newstands in Canada * Responsible for maintain racking system (eg. Ordering racks, setting up rack pickups etc) * Answers customer queries in a polite, knowledgeable and professional manner * Processing of Expired Agreements * Data entry using various programs * Sets up New Accounts and change of Ownership for our customers in the West * Sets up New Chain Accounts (Petro Canada, Pharma/Rexall, Macs, Esso) * Coordinates paperwork ensuring all information is completed and accurate * Monitors Cancelled Orders * Liases with 7 Delivery Depots, distribution dept, accounting dept and Sales Reps etc * Train new employees on the Standards and Practices of Customer Care at Metro News Show less * Performs a variety of administrative duties (faxing, photocopying, mailing, making spreadsheets, compiling information etc) * Responsible for maintaining distribution for all Gateway Newstands in Canada * Responsible for maintain racking system (eg. Ordering racks, setting up rack pickups etc) * Answers customer queries in a polite, knowledgeable and professional manner * Processing of Expired Agreements * Data entry using various programs * Sets up New Accounts and… Show more * Performs a variety of administrative duties (faxing, photocopying, mailing, making spreadsheets, compiling information etc) * Responsible for maintaining distribution for all Gateway Newstands in Canada * Responsible for maintain racking system (eg. Ordering racks, setting up rack pickups etc) * Answers customer queries in a polite, knowledgeable and professional manner * Processing of Expired Agreements * Data entry using various programs * Sets up New Accounts and change of Ownership for our customers in the West * Sets up New Chain Accounts (Petro Canada, Pharma/Rexall, Macs, Esso) * Coordinates paperwork ensuring all information is completed and accurate * Monitors Cancelled Orders * Liases with 7 Delivery Depots, distribution dept, accounting dept and Sales Reps etc * Train new employees on the Standards and Practices of Customer Care at Metro News Show less

    • Bus Driver
      • Sep 2005 - Jan 2010

    • Administrative Assistant
      • Apr 2008 - Jul 2009

      Answered customer queries in a professional, knowledgeable and polite manner * Coordinated paperwork ensuring all information is completed and accurate Answered customer queries in a professional, knowledgeable and polite manner * Coordinated paperwork ensuring all information is completed and accurate

    • Administrative Assistant
      • Aug 2000 - Apr 2008

      Performed Administrative/Clerical duties in the family electrical service industry that required strong analytical, decision making and organizational skills as well as attention to detail * Properly managing and retaining customers * Answering customer queries in a professional, knowledgeable and polite manner * Coordinating paperwork ensuring all information is completed and accurate Performed Administrative/Clerical duties in the family electrical service industry that required strong analytical, decision making and organizational skills as well as attention to detail * Properly managing and retaining customers * Answering customer queries in a professional, knowledgeable and polite manner * Coordinating paperwork ensuring all information is completed and accurate

Education

  • Medix College
    Medical office administration
    2020 - 2021
  • Seneca College of Applied Arts and Technology
    French Language, French Studies
    2014 - 2015
  • Academy of Learning
    Business office skills diploma, Business Administration and Management, General
    1998 - 1999
  • A.Y Jackson S.S
    OSSD
    1994 - 1996

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