Cherie Henry

Medical Records Technician at The Cardiac & Vascular Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Starke, Florida, United States, US
Skills

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Bio

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Jennie Gillespie

Cherie is a quick learner and a conscientious worker. She is self-motivated, and has strong team-building skills. In our work together, she was extremely reliable and quick to offer any assistance. Cherie is driven to grow and develop herself in her career. I truly believe any team would be lucky to have her.

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Credentials

  • Mastering Common Interview Questions
    LinkedIn
    Sep, 2023
    - Oct, 2024
  • Excel: Power Pivot for Beginners
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • Becoming an Agile Coach
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Coaching Employees through Difficult Situations
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Coaching Virtually
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Coaching and Developing Employees
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • Lean Six Sigma White Belt Certification LSSWB
    Management & Strategy Institute
    Feb, 2022
    - Oct, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • Job Interview Nano Tips with Madeline Mann
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • Quality Standards in Customer Service
    LinkedIn
    Jan, 2022
    - Oct, 2024
  • Medical billing and coding
    FORTIS Colleges and Institutes
    Dec, 2020
    - Oct, 2024

Experience

  • The Cardiac & Vascular Institute
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Records Technician
      • Sep 2023 - Present

      Upload documents into updox platform utilizing Intergy. Pull records for the physician up to 3 days ahead for the patients appt. Upload documents into updox platform utilizing Intergy. Pull records for the physician up to 3 days ahead for the patients appt.

  • HealthMark Group
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Medical Records Processing Specialist
      • Mar 2023 - Sep 2023

      * Verified accuracy of medical record documentation. * Adhered to HIPAA confidentiality practices regarding access to and release of patient health information. * Retrieved patient medical records for physicians, attorneys, and government agencies through a variety of EMR systems. * Verified accuracy of medical record documentation. * Adhered to HIPAA confidentiality practices regarding access to and release of patient health information. * Retrieved patient medical records for physicians, attorneys, and government agencies through a variety of EMR systems.

  • Sierra7, Inc.
    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Customer Service Quality Auditor
      • Sep 2022 - Jan 2023

      • Performed quality checks and audits of inbound and outbound calls to ensure adherence of policies.• Identified errors in system platform thereby reducing quality risks of the team.• Implemented changes to procedures increasing accuracy, efficiency, responsiveness of department.• Reviewed audit findings to identify relevant patterns and trends.

    • Appointment Scheduling Quality Auditor
      • Jan 2021 - Sep 2022

      • Performed quality checks and audits of inbound and outbound calls to ensure adherence of policies.• Identified errors in system platform thereby reducing quality risks of the team.• Implemented changes to procedures increasing accuracy, efficiency, responsiveness of department.• Reviewed audit findings to identify relevant patterns and trends.

  • Working Solutions
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Senior Resource Coordinator
      • Jun 2020 - Jan 2021

      • Provided superior customer service skills to clients in finding care. • Followed up with the family on the care of their loved ones and if needed further assistance to maintain customer satisfaction. • Created procedural and documentation procedures to improve customer satisfaction and resources. • Provided superior customer service skills to clients in finding care. • Followed up with the family on the care of their loved ones and if needed further assistance to maintain customer satisfaction. • Created procedural and documentation procedures to improve customer satisfaction and resources.

  • First Coast Cardiovascular Institute
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • NCMA
      • Sep 2017 - May 2018

      * Greeted & assisted over 300 patients weekly. * Roomed patients and obtained vitals, verified patient information, and took EKGs to get the patient ready to see the physician. * Maintained a clean environment for patients and co-workers’ health by sanitizing after every patient and disposing properly of hazardous materials. * Answered multi-line phone maintaining med refills along with answering patient questions. * Greeted & assisted over 300 patients weekly. * Roomed patients and obtained vitals, verified patient information, and took EKGs to get the patient ready to see the physician. * Maintained a clean environment for patients and co-workers’ health by sanitizing after every patient and disposing properly of hazardous materials. * Answered multi-line phone maintaining med refills along with answering patient questions.

  • US Navy
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Navy Retail Supervisor
      • Dec 2015 - Apr 2016

      Directed and supervised 8 rotating military members in inventory, supply, and proper customer service. Inventoried monthly over 200 inventory snack items in worth between $3000-5000 in retail.

    • Work Center Supervisor
      • May 2015 - Dec 2015

      Directed the development of six associates through career planning, team building exercises, and monitoring of ‘on the job’ training of 6 military aircraft. Facilitated training lectures on local procedures and policies that lead to a 23% increase in the department’s qualifications.

    • Maintenance Technician
      • Apr 2012 - May 2015

      Repaired and maintained naval aircraft by troubleshooting air conditioning systems, servicing, and repairing oxygen bottles, performing basic seat repair, and utilized proper support equipment used for servicing of lavatory systems. Logged, maintained, and inspected two different types of aircraft support equipment to uphold the highest standard of readiness. Constantly utilized deductive reasoning to troubleshoot, repair and maintain systems on naval aircraft. Coordinated with other team members to complete large scheduled inspections and major maintenance overhauls to meet set deadlines. Show less

  • Midland Memorial Hospital
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Hospital
      • Oct 2010 - Mar 2012

      * Filed patients charts alphabetically daily to maintained organization. * Scanned in Mammograms into the hospital computer systems and updated patients files. * Stocked hospital floors with supplies from needles, bandages, and saline bags to assist physicians and nurses with care of their patients. * Filed patients charts alphabetically daily to maintained organization. * Scanned in Mammograms into the hospital computer systems and updated patients files. * Stocked hospital floors with supplies from needles, bandages, and saline bags to assist physicians and nurses with care of their patients.

Education

  • Fortis College, Florida
    Certificate, Medical billing and coding
    2019 - 2020

Community

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