Experience

Tidewater Physicians Multispecialty Group

• Hospitals and Health Care
• 200 - 300 Employee

• Front Desk Staff- Thimble Shoals Family Medicine

  • Mar 2020 - Present

  Checking-In patients, scheduling and cancelling appointments, answering telephones, faxing, copying, collecting co-pays,scanning documents into system, use of Nextgen Healthcare System and Phreesia.

• Front Office - Physical Therapy

  • Jan 2016 - Mar 2020

  Checking-In patients, scheduling and cancelling appointments, answering telephones, faxing, copying, filing charts, preparing charts for physical therapist for the next day, verifying insurance, chart preparation, collecting co-pays, scanning medical record release forms and sending forms to medical records for processing, breaking down patient charts and scanning information into system, delinquent reports, use of Nextgen Healthcare System, Instamed and Phreesia.



Riverside Regional Medical Center

• Newport News, Virginia

• Receptionist- Volunteer

  • Oct 2007 - Feb 2009

  Answered telephones,faxing, copying, scheduling interviews, make volunteer folders for new applicants, send out volunteer applications in the mail, take inventory of office supplies, hand out meal tickets to volunteers and managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information and dispersed incoming mail to correct recipients throughout the office Answered telephones,faxing, copying, scheduling interviews, make volunteer folders for new applicants, send out volunteer applications in the mail, take inventory of office supplies, hand out meal tickets to volunteers and managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information and dispersed incoming mail to correct recipients throughout the office



Thomas Nelson Community College

• Hampton, Virginia

• File Clerk

  • Aug 2005 - May 2006

  Maintained electronic and paper files, facilitated working relationships with co-tenants and building management, organized files, scan documents, managed daily office operations and maintenance of equipment Maintained electronic and paper files, facilitated working relationships with co-tenants and building management, organized files, scan documents, managed daily office operations and maintenance of equipment



Rugged Wearhouse

• Newport News, Virginia

• Sales Associate

  • Nov 2001 - Mar 2004

  Helped customers select products that best fit their personal needs, Maintained visually appealing and effective displays for the entire store, Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience, Kept the showroom clean and maintained neat, orderly product displays, Marked clearance products with updated price tags. Helped customers select products that best fit their personal needs, Maintained visually appealing and effective displays for the entire store, Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience, Kept the showroom clean and maintained neat, orderly product displays, Marked clearance products with updated price tags.