Experience

Prime Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Aug 2014 - Present

  5050 Laguna Blvd Ste 112 -- PMB 310 Elk Grove, Ca 95758 5050 Laguna Blvd Ste 112 -- PMB 310 Elk Grove, Ca 95758



Apple Computer Inc

• Home /Virtual Advisor

  • Jul 2007 - Present

  Responsible for analyzing and resolving a wide variety of complex administrative warranty and contract issues for customers of Apple Products. Take customer calls, emails and faxes on a daily basis. Provide basic technical support to customers. Consistently provides prompt, reliable, and accurate information to customers. Responsible for analyzing and resolving a wide variety of complex administrative warranty and contract issues for customers of Apple Products. Take customer calls, emails and faxes on a daily basis. Provide basic technical support to customers. Consistently provides prompt, reliable, and accurate information to customers.



Jordan Real Estate

• Real Estate
• 1 - 100 Employee

• Loan Processor (Contract)

  • Apr 2006 - May 2010

  Process more complex loan files such as prime and sub-prime loans and high volume amounts, verifying accuracy of documents received. Reviews loan files to ensure all documents are received and correct. Follow up on receipt of all pre and post closing documents to ensure all items are resolved. Orders required credit reports, appraisals and other documentation to complete loan files. Determines which documentation is needed to complete the loan files. Calls borrower, real estate broker, and Title Company to request specified documents, such as receipt for payment of outstanding tax bill. Calls borrower, broker and other specified individuals to arrange time and date for closing. Show less



Affordable Housing Solutions,

• Elk Grove, CA

• HR Manager

  • Apr 2004 - Apr 2006

  Carried the responsibility to analyze and design HR initiatives to meet specific business objectives. Partner with management team to provide guidance, support and policy development relating to HR management. Develop, implement and measure strategic short and long-term goals aligned with the business units' objectives. On an as needed basis, provide first line support to employees and managers on Human Resources issues, including answering questions, researching and resolving issues, and processing related paperwork; resolve Employee Relations Issues and ensure proper and complete documentation; manage termination process. Assist in the development of HR policies in order to satisfy legal requirements, cost containments, and work environments consistent with CA's core values. Show less



Affordable Housing Solutions

• Loan Processor

  • Apr 2004 - Apr 2006

  Responsible for processing more complex loan files such as prime and sub-prime loans and high volume amounts, verifying accuracy of documents received. Reviews loan files to ensure all documents are received and correct. Follow up on receipt of all pre and post closing documents to ensure all items are resolved. Orders required credit reports, appraisals and other documentation to complete loan files. Determines which documentation is needed to complete the loan files. Calls borrower, real estate broker, and Title Company to request specified documents, such as receipt for payment of outstanding tax bill. Calls borrower, broker and other specified individuals to arrange time and date for closing. Show less



AT & T Wireless

• Sacramento, California Area

• Customer Care Representative

  • Dec 2003 - Apr 2004

  Responsible for troubleshooting internet connections on wireless devices (PDA's, handhelds and cell phones). Efficiently answer and troubleshoot telephone queries, e- mails and other media interactions for customers who use wireless data products and services; including hardware/software issues, identify Network/application issues, provide information on how to set-up/use products, and answer pre-sales questions. Provide exceptional customer service to internal and external customers using trouble-ticketing system for tracking customer interactions and problem resolution. Use various administrative tools and online resources for troubleshooting and answering customer questions. Familiarize self with all applicable wireless products; including data cards, phones, connectivity equipment, network services, computer hardware, forthcoming products and services and communications software. Show less



Ca. Department of Transportation

• Sacramento, California Area

• Personnel Supervisor

  • Apr 2001 - Nov 2003

  Plan, organize, direct and evaluate work processes of Personnel Specialists to promote effective performance. Research, interpret, coordinate, and ensure compliance with various bargaining unit contracts, policies, laws, rules and instructions. Provide interpretation and guidance to staff of all levels. Asses training and development needs and ensure they are met through in service training. Plan, organize, direct and evaluate work processes of Personnel Specialists to promote effective performance. Research, interpret, coordinate, and ensure compliance with various bargaining unit contracts, policies, laws, rules and instructions. Provide interpretation and guidance to staff of all levels. Asses training and development needs and ensure they are met through in service training.



Department of Transportation

• Personnel Specialist

  • May 2000 - Apr 2001

  Prepare transactions documents for new employees, promotional employees, health benefits, COBRA, FMLA, retirement, separations, and miscellaneous changes. Process and forward EEO related issues to appropriate union representatives, initiate any Workers Compensation related issues. Key into State Controllers Office decentralized automated system, i.e. payroll. Prepare and route incoming and outgoing employee correspondence. Prepare transactions documents for new employees, promotional employees, health benefits, COBRA, FMLA, retirement, separations, and miscellaneous changes. Process and forward EEO related issues to appropriate union representatives, initiate any Workers Compensation related issues. Key into State Controllers Office decentralized automated system, i.e. payroll. Prepare and route incoming and outgoing employee correspondence.