Cher Khiang Low
IT Application Analyst at Cargo Community Network- Claim this Profile
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Bio
Credentials
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Certified Business Analysis Professional
International Institute of Business AnalysisJul, 2016- Nov, 2024
Experience
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Cargo Community Network
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Singapore
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Airlines and Aviation
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1 - 100 Employee
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IT Application Analyst
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May 2018 - Present
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IT Freelancer
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Oct 2013 - May 2018
Roles and Responsibilities - Elicited and analysis requirements and provide consultation to customers. - Development of web and mobile app. - Reverse engineering of legacy system Roles and Responsibilities - Elicited and analysis requirements and provide consultation to customers. - Development of web and mobile app. - Reverse engineering of legacy system
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Cargo Community Network
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Singapore
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Airlines and Aviation
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1 - 100 Employee
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Group Lead
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Dec 1999 - Oct 2013
CCN is a cargo community system for air cargo industry providing cost effective solutions and connections for air cargo industry. Clients are airlines, air cargo forwarders, ground handling agents and customs from different countries such as China, South East Asia, Australia, New Zealand, India etc. Roles and Responsibilities - Managed 2 IT teams (1 team leader and 7 software engineers) - Assistance to IT Director and IT Senior Manager - Coordinator for major incident reported between Management, company's partners, Helpdesk and IT department. - Elicited and analyzed requirements for project - Managed outsource developers. - Review and improved products performance and increase development productive. - Involved in software development if required. Show less
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Software Engineer
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Feb 1991 - Dec 1999
Roles and Responsibilities - Discussed, analysed, designed and developed new requirement with Equipment Designer and customers. - Setup and tested each production machines. - Provided necessary technical support to Customer Service department. - Evaluated new hardware required in the machines eg industry graded computer, barcode scanners, touch screens etc. Roles and Responsibilities - Discussed, analysed, designed and developed new requirement with Equipment Designer and customers. - Setup and tested each production machines. - Provided necessary technical support to Customer Service department. - Evaluated new hardware required in the machines eg industry graded computer, barcode scanners, touch screens etc.
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Education
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Singapore Institute of Management - The Open University
Bachelor’s Degree, Computer Science -
Singapore Polytechnic
Diploma in Electronic and Communication Engineering, Computer Option