Experience

SuperLife World International
• Malaysia
• Wellness and Fitness Services
• 500 - 600 Employee
• Customer Service Executive

  • Oct 2022 - Present


foodpanda riders TW

• Taiwan
• Technology, Information and Internet
• 1 - 100 Employee

• Executive Assistant

  • Feb 2022 - May 2022

  Service Executive, Rider Service at foodpanda • Ensure the highest possible quality of customer service for our stakeholders. • Process order and manage relationship with stakeholders. • Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses. • Ensure that processes are followed and bring in new ideas for improvement. • Constantly work towards improving customer experience. • Handle customers, riders and vendors requests, as well as external communication with them. • Technical assistance - riders/customers/vendors on order related issues. Show less


Colmar Tropicale Resort
• Malaysia
• Hospitality
• 1 - 100 Employee
• Internship Trainee

  • Sep 2020 - Dec 2020