Experience

Fred IT Group

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Service Delivery Manager

  • Feb 2022 - Present

  To support the achievement of business objectives, including sales installation targets, through the leadership and management of Fred’s Service Delivery Team. To provide leadership and guidance to Fred’s state teams for the co-ordination, scheduling and preparation of all customer installations and provide input to strategies that will drive success for the team.

• National Training Manager

  • Jul 2021 - Feb 2022

  To support the achievement of Fred strategic objectives through effective customer and internal teams training of Fred’s products and services.

• Project Manager

  • Apr 2018 - Jul 2021

  Delivering both customer and internal projects on schedule, to scope and to budget.Effectively utilising a range of project management tools and methodologies to successfully design, implement and manage all phases of the project

• Customer Services Manager

  • May 2014 - Apr 2018

  To deliver high quality support services with a focus on customer satisfaction, financial accountability and quality systems.

• Executive Assistant

  • Dec 2009 - Jun 2014

  I am the Executive Assistant at Fred IT Group to our CEO, Board of Directors and our General Management Team.I recently received Fred IT Group's award for Team member of the year for 2012. The award is voted by colleagues.

• Training Consultant

  • Jan 2007 - Nov 2009



Wattle Park Amcal Pharmacy

• Store Manager

  • Aug 2004 - Jan 2007