Experience

AEON Group Malaysia

• Malaysia
• Retail
• 1 - 100 Employee

• Project Manager

  • Jul 2022 - Present

  - Gather business requirements, design backend portal and transforming the business requirements into real life. - Streamline and improve business process and system for store operation. - Support store operation whenever issue arises. - Conduct training to store operations. - Perform mobile apps and backend portal testing. - Raise and keep track of defects and retest to ensure meet expected behavior. - Gather business requirements, design backend portal and transforming the business requirements into real life. - Streamline and improve business process and system for store operation. - Support store operation whenever issue arises. - Conduct training to store operations. - Perform mobile apps and backend portal testing. - Raise and keep track of defects and retest to ensure meet expected behavior.



PUC Berhad

• Malaysia
• Technology, Information and Media
• 1 - 100 Employee

• Product Manager

  • Apr 2020 - Jul 2022

  - Manage the iterative lifecycle of the product from market requirements to product release and adoption including: concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment and maintenance. - Manage backend processes of ecommerce service including mobile prepaid service, payment, and settlement. - Creating specifications and communicating detailed requirements to the engineering teams to ensure on-time delivery according to the roadmap. - Work closely with other Product Managers, Designers and Developers to define the Product Vision, Roadmap and Release Plan. - Define and prioritize the product backlog translating high-level requirements into user stories and review implementation. - Initialize market research studies and analyze findings. - Function as the Product Owner for a cross-functional development team - managing the entire feature and product life cycle from planning through development and launch. Show less



Silverlake Mobility Ecosystem Sdn Bhd

• Business Analyst

  • Apr 2019 - Apr 2020

  - Involve in the development of rewards app where users can earn points and other perks by participating in surveys and games. - Liaise with business users, analyze and gather the user requirements into a picture. - Participate in meetings to discuss and brainstorm the solution and impacted areas for the new user requirements. - Conduct testing across multiple devices and operating systems (iOS, Android) to ensure the behavior is consistent across all platforms. - Perform testing on mobile app user activity reports. - Raise and keep track of defects and retest to ensure expected behavior. - Document and present finalized requirements to stakeholders and prepare user manuals for new functionality. Show less



Silverlake Sprints Sdn.Bhd

• Malaysia

• Business Analyst

  • Apr 2017 - Apr 2019

  - Involved in the development of new processes for Financing Originating System. The system calculates the eligible loan amount and credit card limit based on various inputs as well as calculate the loan monthly payments. - Built excel spreadsheet to validate loan calculations. - Liaised between business and technical personnel to ensure a mutual understanding of processes and applications. - Conducted testing on new code, worked closely with programmer to correctly implement requirements. - Performed unit test on new functions with different data sets to ensure it meets the expected results and organize test report in a readable format. - Prepared and conducted test cases on process flows, program functions, user interface, output results. - Raised, kept tracked of defects and retested. - Supported User Acceptance Testing(UAT). Show less



SILVERLAKE SPRINTS SDN BHD

• Junior Programmer

  • Jun 2013 - Apr 2017

  - Communicate with Business Analysts (BA) as well as studying user requirement documents in developing screen and programs. - Test the program according to the user requirements document with different sets of data. - Provide technical support to BA in case of any issues that required immediate attention. - Review and document the program flow for data models of financial and banking products. - Provide support in SIT and UAT stage. Projects Involved: Bank Mualamat, CIMB Niaga, Maybank Singapore and Commercial Bank International(Dubai) Show less