Cheney Pienaar

Sales Coordinator at Indaba Hotel
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Contact Information
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -
  • Afrikaans -

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Mar 2023 - Present
    • South Africa
    • 1 - 100 Employee
    • Assistant Manager
      • Dec 2022 - Feb 2023

      Assistant Manager to the Head Manager and Food & Beverage Manager of two properties, Weavers Nest Guest Lodge and Golf Road Hotel. Assisted in administrative duties, food & beverage shopping, kitchen management, and housekeeping and rooms management, among other smaller duties required of me. Assistant Manager to the Head Manager and Food & Beverage Manager of two properties, Weavers Nest Guest Lodge and Golf Road Hotel. Assisted in administrative duties, food & beverage shopping, kitchen management, and housekeeping and rooms management, among other smaller duties required of me.

    • Sales And Marketing Specialist
      • Jul 2022 - Dec 2022

      Assisted with sales, marketing and administrative duties pertaining office automation and printers/copiers sold by the company. I also assisted with some deliveries and picking up stock for the company to deliver to clients. Assisted with sales, marketing and administrative duties pertaining office automation and printers/copiers sold by the company. I also assisted with some deliveries and picking up stock for the company to deliver to clients.

    • Food and Beverage Services
    • 200 - 300 Employee
    • Practical Training
      • Oct 2022 - Nov 2022

      As I am studying for a diploma in Hospitality Management, I had to do practical work hours in Food & Beverage preparation in the Hospitality industry and I had the opportunity to do practical work at the Ocean Basket restaurant based at Silverstar Casino. There I helped in the kitchen as a practical helper, where I assisted with sushi preparation, bar duties, and desserts and salad preparation, to name but a few of my duties. As I am studying for a diploma in Hospitality Management, I had to do practical work hours in Food & Beverage preparation in the Hospitality industry and I had the opportunity to do practical work at the Ocean Basket restaurant based at Silverstar Casino. There I helped in the kitchen as a practical helper, where I assisted with sushi preparation, bar duties, and desserts and salad preparation, to name but a few of my duties.

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Sales Coordinator & Regional Manager of The Vaal & Bloemfontein
      • Sep 2019 - Jun 2022

      Sales Coordinator for the Johannesburg office and Regional Manager of the Potchefstroom and Bloemfontein areas. I was responsible for the recruitment of au pairs to the program, as well as the procurement of new business in the designated areas mentioned, and to assist with marketing and sales activities in the areas, and managing smaller teams of Meeting Leaders in the areas. I also assisted with recruitment of said Meeting Leaders and other office-related activities and duties, to name but a few Show less

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Reservations Sales Agent
      • Oct 2016 - Aug 2019

      First South African based Reservations agent for OTG with manager at branch based in Johannesburg, opened October 2016. First South African based Reservations agent for OTG with manager at branch based in Johannesburg, opened October 2016.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Directs Reservations Consultant
      • Jul 2015 - Sep 2016

      Direct sales of Contiki, Trafalgar, Insight Vacations, Uniworld Boutique River Cruises and Busabout tours to the public (Leisure travel sales). Actioning online and direct bookings made by the direct public. Confirmation of extra travel arrangements such as international flight bookings, pre/post-tour extensions and arrangements and travel insurance. Moderate Visa advice given Distribution of packaged documents to travellers going on their trip Further assistance where needed with traveller bookings. Constant training of product offerings, airfares and other travel arrangements. Attendance of company meetings on a regular basis. Follow up calls/emails to clients assisted. Data capturing of bookings where applicable and other admin work required in day-to-day activities. Show less

    • Australia
    • Travel Arrangements
    • 100 - 200 Employee
    • Travel Agent
      • Jan 2015 - Jun 2015

      Received the opportunity to work at Flight Centre South Africa's top shop, Clearwater Mall by the end of 2015 and moved from Cruiseabout Clearwater Mall shop. Daily activities included: - Extensive sales of travel products such as flights, accommodation packages (both scheduled and custom-made), travel insurance, Visas (where applicable), tours, transfers, etc, both locally and internationally. - Giving travel advise and creating itineraries for prospecting clients. - Handling traveller accounts and bookings made until the passenger returns from their trip. - Basic store admin such as filing, booking documentation, etc. - Assisting with store duties such as banking, balancing of accounts, sales training, recorded call screening (GSA systems and evaluations), setting up product training with Travel Operators, attending team meetings and assessment of overall morale of the team. - Contacting and liaising with Travel Operators and arranging travel arrangements for clients with the. - Commission-based sales where it was required to work towards a specific given target every month. Show less

    • Australia
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Cruise Specialist
      • Jan 2014 - Dec 2014

      Started career at Flight Centre working for the Cruiseabout Clearwater Mall shop as a Cruise Specialist for the Cruising Niche Brand of the company. Daily activities included: - Extensive, commission-driven sales of cruises (both local and international), flights (both local and international) and any other travel arrangements such as accommodation, transfers, travel insurance, etc. - Giving travel advise and creating itineraries for prospecting clients. Focused a lot more around giving expert cruising advice. - Handling traveller accounts and bookings made until the passenger returns from their trip. - Basic store admin such as filing, booking documentation, etc. - Assisting with store duties such as banking, balancing of accounts, sales training, recorded call screening (GSA systems and evaluations), setting up product training with Travel Operators, attending team meetings and assessment of overall morale of the team. - Contacting and liaising with Travel Operators and arranging travel arrangements for clients with the. - Commission-based sales where it was required to work towards a specific given target every month. (These activities are similar to what I have done for Flight Centre Top Shop, but I had to specialise in cruising more than anything else). Show less

Education

  • International Hotel School
    Hotel Management Diploma (NQF 6), Hospitality Administration/Management
    2021 - 2023
  • CTI Education Group
    Bachelor in Commerce (BCom), Tourism and Travel Services Management
    2011 - 2013
  • Noordheuwel High School
    Matric Certificate, High School
    2006 - 2010

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