Chen-Yu Pan

Manager at 羅芙奧藝術集團
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Contact Information
Location
Taipei, Taipei City, Taiwan, TW
Languages
  • English Full professional proficiency
  • Arabic Full professional proficiency
  • Chinese Native or bilingual proficiency

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Credentials

  • Cicerone Certified Beer Server
    Cicerone Certification Program
    Sep, 2016
    - Sep, 2024
  • WSET Intermediate Level 2 Award
    WSET — Wine & Spirit Education Trust
    Jun, 2016
    - Sep, 2024
  • Tourist Guide's Occupation License
    Taiwan Tourism Bureau
    Mar, 2014
    - Sep, 2024

Experience

    • Manager
      • Sep 2021 - Present

    • Wine Specialist
      • Apr 2017 - Present

    • United States
    • Food & Beverages
    • 1 - 100 Employee
    • Regional Sales Representative
      • Jul 2015 - Mar 2017

      - Created strategic product plan by performing monthly analysis of data and product information. - Developed and closed over 150 new clients including chain stores, super markets and high-end hotels(Grand-Hyatt) annually.(First year) - Established excellent relation with clients and end-users, resulting in acquiring 80% increases from referral. - Managed and Organized sales team of 4 people that specifically met the needs of new business distribution channels for several projects. - Marketed and promoted business services and products to small and medium sized corporate clients, resulting in increased sales volume by 25% - Established and provided efficient client-relationship management during recent economic recession, resulting in 100% retention of existing client base. Show less

    • Owner
      • Sep 2012 - Jul 2014

      - Managed and assigned co-workers for daily affair. - Provided warm services to every guests and memorized preferences of regular customers, resulting in obtaining 30% of new clients from referral. - Generated profits in better revenue margin by controlling and decreasing inessential expenditure. - Customer engagement with instant response. - Gained popularity and reputation by cooperated with fashion industry such as GQ,VOGUE for magazine shooting quarterly and TV show filming. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assisstant Manager
      • Jul 2011 - Jul 2012

      - Bar management - Customer engagement - Quick incident response - Bar management - Customer engagement - Quick incident response

Education

  • 國立政治大學
    學士, Department of Arabic Culture and Literature
    2007 - 2010
  • Damascus University
    學士, Arabic Language and Literature
    2009 - 2010
  • Abu-Noor Islamic Institute (Damascus, Syria)
    學士, Arabic Language and Literature
    2009 - 2010

Community

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