Chen-Yu Pan
Manager at 羅芙奧藝術集團- Claim this Profile
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English Full professional proficiency
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Arabic Full professional proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
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Credentials
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Cicerone Certified Beer Server
Cicerone Certification ProgramSep, 2016- Sep, 2024 -
WSET Intermediate Level 2 Award
WSET — Wine & Spirit Education TrustJun, 2016- Sep, 2024 -
Tourist Guide's Occupation License
Taiwan Tourism BureauMar, 2014- Sep, 2024
Experience
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Manager
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Sep 2021 - Present
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Wine Specialist
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Apr 2017 - Present
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Merchant du Vin
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United States
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Food & Beverages
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1 - 100 Employee
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Regional Sales Representative
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Jul 2015 - Mar 2017
- Created strategic product plan by performing monthly analysis of data and product information. - Developed and closed over 150 new clients including chain stores, super markets and high-end hotels(Grand-Hyatt) annually.(First year) - Established excellent relation with clients and end-users, resulting in acquiring 80% increases from referral. - Managed and Organized sales team of 4 people that specifically met the needs of new business distribution channels for several projects. - Marketed and promoted business services and products to small and medium sized corporate clients, resulting in increased sales volume by 25% - Established and provided efficient client-relationship management during recent economic recession, resulting in 100% retention of existing client base. Show less
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Owner
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Sep 2012 - Jul 2014
- Managed and assigned co-workers for daily affair. - Provided warm services to every guests and memorized preferences of regular customers, resulting in obtaining 30% of new clients from referral. - Generated profits in better revenue margin by controlling and decreasing inessential expenditure. - Customer engagement with instant response. - Gained popularity and reputation by cooperated with fashion industry such as GQ,VOGUE for magazine shooting quarterly and TV show filming. Show less
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Cafe Libero
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United States
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Restaurants
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1 - 100 Employee
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Assisstant Manager
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Jul 2011 - Jul 2012
- Bar management - Customer engagement - Quick incident response - Bar management - Customer engagement - Quick incident response
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Education
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國立政治大學
學士, Department of Arabic Culture and Literature -
Damascus University
學士, Arabic Language and Literature -
Abu-Noor Islamic Institute (Damascus, Syria)
學士, Arabic Language and Literature