Experience

ITech

• Brazil
• Information Technology & Services
• 1 - 100 Employee

• Director Of Business Development

  • Aug 2018 - Present



Global Eagle Entertainment

• United Kingdom
• Movies, Videos, and Sound
• 1 - 100 Employee

• Aeronautical Support Manager, China

  • Feb 2016 - Jul 2018

  Manage and support airlines who has Global Eagle's Sat-communication installed.Working with FAA and CAAC to achieve timely, successful certification on STC/VSTC， and installation of contracted aircrafts.Working with Global Eagle China team to develop new business model and provide customized customer solution.



JBT AeroTech

• United States
• Aviation & Aerospace
• 700 & Above Employee

• Sales of China

  • Oct 2014 - Dec 2015

  Sales & after marketing services, JBT Aero Tech China.Develop business plans and strategies, manage including pricing, servicing and contract management. Increase after marketing sales thru Customer Relations Management, add more value-added technical services with profit growthAchievement of sales revenue by effective implementation of target marketing principles in great China with key customer detail action plan. Manage representative/distributor/resller. Develop and maintain a motivated and loyal distributor network that delivers appropriate and consistent end user support and Company value in each territory. Maintain a keen business development awareness of market needs, opportunities and economic conditions, and evaluate as required. Lead the practice of voice of customer-based work on identifying areas in need of improvement and taking action aimed at improving satisfaction and customer retention at highest levels.



PPG Aerospace

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Asia Pacific Marketing manager

  • Sep 2011 - Aug 2014

  Developing, managing the regional business strategy, marketing & budgeting activities for the Asia Pacific. Translates global strategy into actionable objectives and regional plans for Asia Pacific region. Assisting the individual regions for key customer strategy support in order to achieve company regional growth objectives.Develop and manage PPG Aerospace sealant business for new airplane program in the region, and representing company to negotiate business proposal, contract, and material certification. Manage all the product platform communication and customer issues, working with global leadership to provide break thru solution and ensure customer satisfaction.



Triumph Group

• United States
• Staffing and Recruiting

• Director of Sales & Services - China Region

  • May 2009 - Aug 2011

  Responsible for business development, sales and services activities in China for Triumph Aftermarketing Group, US & Asia based business units. In charging all the sales and services activities in China for Chinese customers including airlines, MROs, CAAC, AVIC, COMAC, etc. Work with customers to throughly understand their business and needs, and providing break through solutions.Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates company group business units.Coach and develop members of sales, customer service, and logistic teams to improve their performance; work with all other functions including production, technical, accounting, financial, credit, legal, etc. for successful daily business operations; developed thru royal key accounts and the business with them to ensure annual sales growth.



Boeing Commercial Airplanes

• 1 - 100 Employee

• Field Customer Service & Support

  • Aug 2006 - May 2009

  Commercial Airplanes Services / As an on-site 787 Service Ready Program project focal to manage all the communication for 787 airplane programs with Air China, Hainan airlines. Working with Boeing Program Sales & CAS sales team, Commercial Aviation Services Sales;Develop excellent relationships and explore new business opportunities related with 787 airplane programs, and pass to commercial airplane service team to generate business across multiple organizations internally at Boeing;Provide technical On-The-Job training, and act as the on-site liaison between The Boeing Company and customer personnel of widely varying backgrounds; to gain resolution of significant technical & operational issues. Develop excellent relationships across multiple organizations within all levels of commercial airline customers and their MRO providers to ensure customer satisfaction with The Boeing Company products and services.



Pratt & Whitney

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Field Service Rep - Beijing, Shenzhen

  • Mar 2000 - Jul 2006

  Field Service Rep2005, 4 – 2006, 7 Pratt & Whitney Shenzhen Engine Fleet Program manager As onsite Engine Fleet Manage Program manager for China Southern, Hainan Airlines, responsible for engine fleet management, Power By the Hour program, including program sales follow up items, service policy, warranty, payment monitoring for the contract fleet.2000, 6 – 2005, 3 Pratt Whitney, Beijing Performing commercial engines field support functions, on-site support for Air China/Ameco, China Hainan Airlines, Xinhua Airlines, China Northern since Jun, 2000. Activities include; coordinate and lead investigations to identify root cause of engine operation anomalies. Develop and implement logistics plans for corrective actions in the field. Coordinate with and participate in company teams sent out to customer locations for special inspections, data collection. Provide timely complete responses to customer's technical questions and track in appropriate databases. Communicate issues on a daily basis with PW home base at East Hartford and airline customers