Experience

Smartsalary

• Australia
• Financial Services
• 1 - 100 Employee

• Client Payroll Agent

  • Sep 2012 - Present

  First point of contact for employer pay centres Trigger investigation, recalculation and clearance of employee accounts following pay file receipt and import third party files Liaison with employer pay centre on queries and resolving any issues directly Execution and processing of salary package payments, including the geenration and processing bank EFT, payroll deduction files Building relationships internally and externally First point of contact for employer pay centres Trigger investigation, recalculation and clearance of employee accounts following pay file receipt and import third party files Liaison with employer pay centre on queries and resolving any issues directly Execution and processing of salary package payments, including the geenration and processing bank EFT, payroll deduction files Building relationships internally and externally



Westpac

• Australia
• Banking
• 700 & Above Employee

• Disputes Officer

  • Jul 2012 - Sep 2012



St.George Bank

• Australia
• Banking
• 700 & Above Employee

• Estates Management Officer

  • Oct 2010 - Jul 2012

  Liased with customers, solicitors, branch staff and other teams across the bank Answering customer queries and complaints over the phone Policy knowledge of all brands- St George, BankSA and Bank of Melbourne Providing a positive experience and building a relationship with customers Liased with customers, solicitors, branch staff and other teams across the bank Answering customer queries and complaints over the phone Policy knowledge of all brands- St George, BankSA and Bank of Melbourne Providing a positive experience and building a relationship with customers