Chelsey Parsons
Recruitment Specialist in Office Support and Property at Select Recruitment Specialists Ltd- Claim this Profile
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Bio
Credentials
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ITEC - Level 2 Beauty Therapy
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Experience
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Select Recruitment Specialists Ltd
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Recruitment Specialist in Office Support and Property
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May 2022 - Present
Recruitment Consultant specialising in Office Support and Property for Select Recruitment in Norwich. I have recruited for the Property Sector for most of my Recruitment career and have a passion for it! Key services I provide both my candidates and clients with: • Commitment and dedication • Ensuring the recruitment process is stress free and hassle free for both candidates and clients • Honest and professional advice/guidance • Detailed and in-depth telephone screening of all suitable candidates, to fully understand their experience and career aspirations. • Provide quality candidates and the best talent to my clients’ to add long-term value to businesses and to ensure long-term career opportunities for my candidates too. • Keeping in touch with my candidates and clients on a very regular basis to ensure I offer the best possible service. If you are currently looking for a new Office Based/Property opportunity in Norfolk, please send your CV and a brief description of what you are looking for to c.parsons@select.co.uk or alternatively, please call me on 01603 986562 for a confidential chat. Equally, if you are a client looking for a new member of staff within your office, please give me a call on 01603 986562 and I will be more than happy to discuss your requirements further and help you find the perfect candidate for your business. Show less
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Insight Financial Associates
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United Kingdom
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Financial Services
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1 - 100 Employee
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Head of Recruitment & Marketing
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Feb 2021 - May 2022
Responsible for recruiting Financial Adviser's, Paraplanners, IFA Administrators and additional support staff in our offices throughout the UK. Full Recruitment process from sourcing candidates, advertising vacancies, booking in interviews with the Director's, coordinating their diaries, collating interview feedback and reporting back, presenting job offers and ensuring contracts/paperwork were sent across in a timely manner by the Finance Team. Additionally, I began working alongside a Social Media Agency to begin creating a presence online and to ensure our Socials reflected the level of service we provided and vice versa. This included creating content, signing off monthly content, presenting innovative ideas to increase engagement, gain traction and build a following. Show less
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Protection Referral Specialist
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Dec 2019 - Jan 2021
Specialising in Family Protection, Life Insurance and Income Protection. Specialising in Family Protection, Life Insurance and Income Protection.
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Customer Adviser/Logistics Manager
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Aug 2018 - Jun 2020
Logistics, Co-ordination, Customer Service and Administration. Head Office – Taking inbound calls, servicing queries, setting up customer cases, solving complaints, liaising with various departments, processing orders, processing exchanges, multitasking and managing multiple workloads, managing emails and servicing queries via this platform, providing excellent customer service, liaising with supplies, manufacturers, customers, transport and warehouse; filing reports and general administration. Managing multiple Couriers – Servicing issues, solving delivery problems, co-ordinating deliveries, managing and monitoring the service of the couriers, liaising with customers, reporting issues and problems, filing reports. Training new staff members, making decisions and supporting Team Manager. Show less
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Freelancing/Temporary Assignments
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Oct 2017 - Aug 2018
Goff Petroleum – Taking inbound calls, upselling, processing orders, achieving the best margin, chasing orders, liaising with different departments, advising on the best product. Outbound calls to chase up quotations, following up website quotations, liaising with drivers. Time etc – Administration / PA tasks including booking travel, pricing quotations, sending emails and assisting with other administrative tasks. The Body and Skincare Clinic –Beauty Therapist. Offering a range of treatments, as well as covering reception, booking appointments, carrying out treatments and providing excellent service at all times. Additionally – ordering stock, managing stock, selling products, processing payments and managing the diary. Imagine Spa – Host. (Adhoc) Covering the receptionist, booking spa packages, selling products. Overseeing the spa area, preparing treatment rooms and areas, providing excellent customer service at all times. Managing stock. Updating the database, data entry including inputting client details, processing payments, managing diaries, booking appointments, answering the phones, meeting and greeting clients, taking orders, maintaining the spa area. Show less
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Just Recruitment Solutions Ltd
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United Kingdom
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Human Resources
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1 - 100 Employee
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Recruitment Consultant
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Apr 2017 - Oct 2017
Recruitment Consultant for Just Recruitment Solutions specialising in Estate Agency, Property and Financial Recruitment, covering the North of England. Job roles I recruit for include: Sales Negotiators, Sales Managers, Branch Managers, Sales Valuers, Lettings Negotiators, Sales Negotiators, Property Administrators, Lettings Managers, Property Managers, Land and New Homes Advisors, Mortgage Consultants, Financial Advisors, Secretarial and P/A roles, Inventory Clerks and Financial Administrators. Please see some of the key services I provide both my candidates and clients with: • Commitment and dedication to both candidates and clients • Ensuring the recruitment process is stress free and hassle free for both candidates and clients • Offering honest and professional advice/guidance • Detailed and in-depth telephone screening all suitable candidates, to fully understand their experience and career aspirations. • I provide quality candidates and the best talent to my clients’ to add long-term value to their businesses. • I keep in touch with my candidates and clients on a very regular basis to ensure I offer them the best possible service. If you are currently looking for your dream role within Estate Agency, Property or Financial Services, please send your CV and a brief description of what you are looking for, to chelsey@justrecruitmentsolutions.co.uk or alternatively, please call the office on 01603 952785 for a confidential chat. Equally, if you are seeking a new member of staff within Estate Agency, Property or Financial Services, please call me on 01603 952785 and I will be more than happy to discuss your requirements further and help you find the perfect candidate. Show less
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Adecco
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Switzerland
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Staffing and Recruiting
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700 & Above Employee
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Recruitment Consultant
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Sep 2016 - Apr 2017
I am the Recruitment Consultant responsible for Temporary Staffing in the Norwich Branch and I am an expert in recruiting for the following job roles: Admin/Data Entry, Reception/Secretarial, Warehouse, Accounts Assistants and Call Handlers (including Sales); in and around the Norwich area. Please see some of the key services I provide both my candidates and clients with: • Commitment and dedication • Ensuring the recruitment process is stress free and hassle free for both candidates and clients • Offering honest and professional advice/guidance • Telephone screening all suitable candidates, prior to inviting in for a detailed interview. This ensures I can find out about their aspirations and exactly what they are looking for in their next job role and career. • I provide quality candidates and the best talent to my clients’ to add long-term value to their business. • I keep in touch with my candidates and clients on a very regular basis to ensure I offer them the best possible service. Show less
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GCB Recruitment
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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North of England Area Manager.
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Mar 2016 - Sep 2016
Promoted internally to a busier and faster paced desk/area. As below - Specialist recruiter/headhunter for Estate Agency and Financial services roles such as: Branch Manager, Sales Manager, Property Valuer, Sales Negotiator, Sales Administrator, Lettings Manager, Property Manager, Lettings Negotiator, Lettings Administrator, Land and New Homes Advisors, Mortgage Consultants, Financial Advisors, Secretary and P/A, Inventory Clerk and Financial Administrators.
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South West of England Area Manager
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Sep 2015 - Mar 2016
Recruitment Consultant in Estate Agency, Property and Financial service roles in the South West of England and Wales. Positions I recruited for included:Branch Manager, Sales Manager, Property Valuer, Sales Negotiator, Administrator, Lettings Manager, Property Manager, Lettings Negotiator, Land and New Homes Advisors, Mortgage Consultants, Financial Advisor, Secretarial and P/A roles, Inventory Clerk and Financial Administrators.I always build a rapport with my candidates to ensure I find them their perfect job. I am an active listener and I take the time to fully understand them so they can trust me to find their dream position.Similarly, with my clients, I spend time discussing the roles with them and what requirements and qualities they are looking for in a candidate to ensure they fill the position perfectly. I pride myself in giving excellent service to my clients and candidates and always work to the best of my ability to help both parties in securing their dream candidate/dream job role. Show less
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TUI
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Germany
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Travel Arrangements
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700 & Above Employee
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Travel Advisor
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Aug 2013 - Sep 2015
• Representing the Thomson brand dealing with customers on both a face to face and telephone basis. • Undertaking duties for the in-house Foreign Exchange Bureau, checking monies match balance reports on a daily basis and buying and selling currencies. • Checking holiday confirmations match to original booking and investigating any in-correct details. • Managing multiple diaries, both manual and electronic, ensuring all tasks are completed efficiently. • Offering full holiday planning service from start to finish to enhance the customers' holiday experience and make it completely stress free for them. • Using open based questions to find out exactly what the customer was looking for, creating a relationship with each customer on an individual basis. • Displaying vast product and destination knowledge (holidays / operators available), matching to customers needs and requirements. • Securing the sale, processing details onto various systems, issuing terms and conditions. • Taking incoming calls, following similar process to when a customer would come in face to face. • Responsible for resolution of customer complaints, dealing with a wide range of issues. • Building relationships with partner operating companies, negotiating and asking for leeway where needed to ensure deal was secured with the customer. • Individually targeted to achieve monthly minimum revenue targets and exceeding expectations. • Working towards branch and team targets together. Show less
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Modern Apprentice Travel Advisor
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Oct 2012 - Aug 2013
• Helped to develop customer service skills as I was dealing with the general public every day. • Ensured each consultation with customers was based on the individual and tailored to their needs. • Asking open questions to collect the relevant and imperative information required to find the perfect holiday. • After the initial consultation, arranging a way of keeping in contact with the customer throughout the enquiry and booking. • Following up on enquiries and continuing to build a rapport and relationship with them my customers. • Winning repeat and recommended business through the delivery of excellent customer service. • Gained experience on working towards sales based targets and exceeding these. Show less
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Social Networking Sales Advisor - Temporary position.
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Feb 2012 - Aug 2012
• Managed the company's Twitter and Facebook accounts to influence and increase the sales of specific books that weren’t selling so well and needed a focus on. • Thinking up strategies to target the correct market and reign in on a niche market for each book. • Posted inspiring quotes from books, provided snippets to entice customers and encourage purchases. • Posted the latest updates and newest information so customers were hearing exclusive information from us first. • Gained a lot of followers and sales did rise significantly as a result of this. Show less
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Education
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Thorpe St Andrew High School
GCSE’s – Grade’s A* - B
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