Service Advisor

• Jun 2016 - Present

Owner

• May 2015 - Present

Permanent Cosmetics Permanent Cosmetics

General Manager

• Aug 2013 - Jun 2016

Achieved Corporate award of “Top 200” in 2014, 2015 and am projected to receive again for 2016. Collections, AP/AR, membership sales, marketing, detailed accountability reports, business to business sales of corporate wellness accounts. Built and maintained relationships with members as well as local business owners and company corporate staff. • Increased sales by 33% • Increased memberships by 28% • Suggested new products that increase member cash by 18% • Decreased delinquent accounts by 72% • Increased PIF accounts by 20% • Increased EFT payments vs. CC accounts by 41% • Suggested and implemented new policies and procedures that resulted in increased member retention by 35% Show less

Model Search Director

• Aug 2013 - Jan 2015

Model search for Idaho Falls, Twin Falls and Park Center locations (Boise Area) Model search for Idaho Falls, Twin Falls and Park Center locations (Boise Area)

Mrs. Idaho Falls-America 2013

• Jan 2013 - Oct 2013

Public Figure Public Figure

Dental Assistant/Sales

• May 2011 - Aug 2012

• Explanation of prescribed patient treatment plans (PPTP) • Walked patients through financing options for PPTP • Sales and explanation of financing options for Cosmetic Dentistry • Appointment scheduling • Insurance benefit confirmation • Explanation of prescribed patient treatment plans (PPTP) • Walked patients through financing options for PPTP • Sales and explanation of financing options for Cosmetic Dentistry • Appointment scheduling • Insurance benefit confirmation

HR Software Rep.

• Oct 2008 - Feb 2010

• Provided training for medical office software • Conducted problem solving workshops for software products installed by our company • Sales of additional products and software services • Provided training for medical office software • Conducted problem solving workshops for software products installed by our company • Sales of additional products and software services

Business Office Manager

• Mar 2003 - Mar 2008

assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff allocate available resources to enable successful task performance co-ordinate office staff activities to ensure maximum efficiency evaluate and manage staff performance recruit and select office staff organize orientation and training of new staff members coach, mentor and discipline office staff design and implement filing systems ensure filing systems are maintained and current establish and monitor procedures for record keeping ensure security, integrity and confidentiality of data design and implement office policies and procedures oversee adherence to office policies and procedures analyse and monitor internal processes implement procedural and policy changes to improve operational efficiency prepare operational reports and schedules co-ordinate schedules, appointments and bookings monitor and maintain office supplies inventory review and approve office supply acquisitions handle customer inquiries and complaints manage internal staff relations maintain a safe and secure working environment Show less

Staffing Coordinator

• Apr 2001 - Mar 2003

Organized and prepared work schedules for 150+ employees to ensure the appropriate amount of staff is available for each work shift. This involved working with internal employees, as well as external sources such as temporary staffing agencies. Approving and scheduling time off for employees and ensure vacant positions are filled to meet staffing requirements. Created and maintained daily staffing reports, which include verifying employees' work hours, requested time off, as well as job vacancies. Inconsistencies, job vacancies and Reporting responsibilities also include verifying employee work hours with the payroll department on a routine basis to ensure payroll is disbursed accurately. Show less