Experience

The Background Check Company

• United States
• Security and Investigations
• 1 - 100 Employee

• Customer Success Manager

  • Nov 2022 - Present

• Office Manager

  • Jan 2021 - Dec 2022



Quest University Canada

• Canada
• Higher Education
• 1 - 100 Employee

• Director of Admissions

  • Aug 2014 - Nov 2016

  Specific duties for this role include: Overseeing entire admissions team, including recruitment, application processing and reviews, student employees, campus visits and events, and scholarship and financial aid reviews. Leading multiple projects and initiatives to reach enrolment goals, increase quality of applicants, and shape incoming class while collaborating with other areas of the university. Directing overall recruitment strategy, which includes managing travel budget, analyzing school visit reports, inquiry leads, and applicants’ data, determining key areas and events, and training recruiters. Managing all promotional materials and external communications including, website, social media platforms, brochures, and newsletters. Creating and editing content for these various areas, as well as developing new strategies to increase outreach and engagement. Conducting weekly team meetings, monthly individual staff meetings, and bi-annual performance reviews and staff retreats. Providing opportunities for team building, reflection, and goal-setting in order to foster cohesion and continued improvement. Show less



Quest University Canada

• Canada
• Higher Education
• 1 - 100 Employee

• Senior US Admissions Counselor

  • Aug 2011 - Aug 2013

  Worked primarily with US students and student athletes who applied to Quest University Canada. Responsible for all aspects of the admissions process, including recruiting, processing applications, interviewing applicants, and reviewing scholarship/financial aid applications. Developed new strategies for recruitment in various territories and initiated new application procedures to increase efficiency. Travelled extensively for recruitment, visiting over fifteen states and provinces, giving presentations at schools, meeting with prospective students and families, and networking with new contacts. Show less