Experience

MediaLab

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Support and Implementation Services

  • Jun 2016 - Present



PlasmaJet

• United States
• Medical Device
• 1 - 100 Employee

• Document Control / Customer Service Associate

  • Aug 2012 - Jun 2016

  *Coordinates and maintains document revisions and change control records *Supports Manufacturing in the revising and of Manufacturing Instructions and Change Control requirements *Manages the documentation processing of European and US based operations *Proofreads all controlled documentation and clinical literature before internal and external distribution *Manages Customer Complaints to include the upkeep of Complaint Log *Manages Manufacturing Controlled Document Log to ensure correct document revisions are in use on production floor *Document control support for external regulatory and corporate audits *Moderates document revisions, training files, and other sensitive documentation that requires regular inventory checks *Direct support to Marketing and Medical Affairs for controlling materials for global dissemination *Responsible for updating and maintaining Medical Affairs Material Log, collaborating with Sales and Marketing *Help desk support for internal customers regarding Microsoft Office, Word, Excel, TrackWise, Epicor, ShareFile and Brainshark *Active administrator and manager for the training of all new employees in the Quality System, TrackWise *Controller of a Training Gap Analysis *Collaborates with vendors to support good documentation and record retention Show less



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server/Hostess

  • 2007 - Aug 2012



Health and harmony

• Merchandise Photographer

  • Aug 2007 - Mar 2008