Music Operations Manager

• Jul 2023 - Present

Executive Coordinator, Global Music

• Jun 2022 - Jul 2023

Executive Assistant to SVP of Music

• Jun 2019 - Apr 2020

Spearheaded the coordination of conference calls and meetings, adeptly navigating demanding schedules to enhance communication effectiveness. Crafted meticulous travel itineraries, simultaneously overseeing managers' expenses for streamlined financial management. Diligently maintained and updated artist routing calendars, facilitating seamless event planning and execution. Developed strategic marketing target grids that closely aligned with dynamic evolving priorities, optimizing campaign execution. Played an integral role in organizing and actively contributing to strategy meetings, fostering cross-functional collaboration. Ensured the timely dissemination of vital marketing materials and updated artist information to engage stakeholders. Masterfully prepared payment invoices, consistently upholding financial precision and adherence to guidelines. Streamlined operational efficiency by skillfully organizing managers' calendars, optimizing time allocation and productivity. Secured necessary photo licensing rights to bolster various initiatives, adhering to branding standards and copyright regulations. Show less

Music Agent Assistant

• Oct 2018 - Mar 2019

Acquired firsthand expertise in the intricacies of booking and advancing tours and shows. This involved orchestrating offers, meticulously planning tour routes, drafting and disseminating contracts, finalizing financial details, and overseeing payment processes to ensure seamless execution.Fostered effective communication and collaboration among managers, artists, and buyers throughout various shows and tours. This involved maintaining clear lines of communication to ensure alignment and successful event outcomes.Provided valuable assistance to multiple agents and assistants on both short-term and long-term projects. Tasks included constructing grids, verifying itineraries, confirming ticket links, conducting marketing initiatives, and conducting comprehensive research.Demonstrated adaptability by adeptly covering and managing various desks as required, demonstrating the ability to efficiently navigate multiple responsibilities while maintaining strategic direction.Skillfully managed the calendars of numerous agents and assistants, exhibiting strong organizational skills and contributing to streamlined scheduling and task coordination.Proficiently distributed critical artist assets, including artist availability, artist riders, ticket counts, press kits, and one-off sheets. This information was effectively disseminated to buyers, managers, middle agents, and interoffice agents, ensuring smooth collaboration and informed decision-making.Spearheaded the coordination of conference calls, meeting schedules, travel itineraries, agent expenses, ticket count updates, and artist routing calendars. These responsibilities required meticulous attention to detail and a proactive approach to logistics management. Show less

Agent Trainee / Music Department Floater

• May 2018 - Oct 2018

A&R Intern

• Sep 2017 - Dec 2017

Conducted comprehensive analysis of Warner Music Group's roster, gaining an in-depth understanding of the artist landscape and contributing to strategic decision-making. Provided support to the Warner Music Group/Artist Publishing Group (APG) A&R team in their day-to-day operations. Researched to identify emerging artists and monitor evolving trends in the music industry, enabling the team to stay at the forefront of new developments. Utilized databases proficiently to analyze data and compile reports on up-and-coming artists, enhancing the team's ability to identify promising talents. Developed compelling pitches and delivered presentations to A&R Managers, showcasing a keen ability to communicate insights and ideas effectively. Worked in the production of Emerge, a prestigious digital contest orchestrated by industry giants such as AEG, Spotify, and APG. This encompassed various responsibilities, highlighting adaptability and collaboration across multifaceted initiatives. Successfully established communication with a diverse array of artists, managers, and agents, fostering valuable industry connections and contributing to the organization's expansive network. Show less

Operations Intern

• Jun 2017 - Sep 2017

Collaborated seamlessly with various Operations sub-departments, encompassing Food & Beverage, VIP services, Foundation Room, Marketing, and International Development. This demonstrated my ability to foster cross-functional cohesion and optimize overall operational efficiency. Meticulously maintained and managed the membership database, skillfully generating comprehensive reports for the VIP Foundation Room Team. This showcased my attention to detail and proficiency in data management. Provided crucial support to the EVP of Operations, contributing to the preparation of insightful reports, impactful presentations, and strategic projects. This highlighted my capacity to assist senior leadership in high-stakes endeavors. Spearheaded the collection and organization of online social media reviews (of the 10 House of Blues venues) through the utilization of Reputology, enabling informed decision-making and enhancing the organization's online reputation. Collaborated as a team member on a project focused on developing and presenting an event proposal before company executives. Show less

Production and Marketing Assistant

• Jun 2016 - Jun 2017

Crafted engaging website content, including compelling blog posts and impactful social media updates. Demonstrated expertise in content creation, resulting in significant increases in followers across various platforms. Diligently tracked analytics to refine content strategies and maximize online presence.Orchestrated and managed concessions vendors for prominent events, such as Insomniac's Project Z and High Time's Cannabis Cup. Leveraged these opportunities to cultivate and nurture relationships with diverse food vendors spanning Southern California and Arizona, contributing to seamless event execution and vendor satisfaction.Directed comprehensive hospitality efforts for renowned artists like Lil Wayne and B.O.B, adeptly handling contract negotiations, rider accommodations, and logistical orders. Ensured the artists' needs were met with precision, fostering positive artist relations and bolstering the event's overall success.Assumed a pivotal role in talent acquisition and acted as a liaison between entertainment acts and venues for the esteemed 102nd annual Citrus Fair. This involved strategic booking of talent and seamless coordination between artists and the venue, contributing to the event's prestigious reputation.Drove business growth by attracting new clients to the venue, fostering connections with presenters, artists, promoters, and entertainment firms. Skillfully scheduled meetings with prospective clients, establishing a well-organized departmental calendar to streamline interactions.Formulated compelling marketing proposals and innovative strategies to expand the consumer base and elevate the venue's visibility.Orchestrated the successful execution of the Battle of the Bands event. From participant recruitment and judge selection to securing sponsors, coordinating bands, and acquiring prizes, I managed every facet of the event, ensuring its smooth operation and its reputation as a standout spectacle. Show less

Intern

• Jan 2016 - Jun 2016

Actively maintained and enhanced various social media platforms. Instrumental in increasing Instagram followers to surpass the 1k milestone.Captured captivating event photographs, notably at events like Insomniac's Crush and the annual Citrus Fair, effectively contributing to visual content.Engaged in promotional efforts by participating in all event initiatives, strategically promoting forthcoming events to diverse audiences.Undertook outreach initiatives, collaborating with local businesses to effectively promote upcoming events and strengthen community engagement.Contributed to artist hospitality initiatives, notably assisting with hospitality rooms for artists like The Roots, ensuring seamless guest experiences.Exemplified versatility by serving as the MC for the Battle of the Bands event, skillfully hosting and facilitating the event's proceedings. Show less

Sales Associate

• Oct 2015 - Mar 2016

- greeted customers - assisted customers with any items or problems they may have had - worked with the dressing rooms, sales floor, and cash registers - proceeded with safety protocol in the event of an emergency situation - organized storefront as well as products in the back - greeted customers - assisted customers with any items or problems they may have had - worked with the dressing rooms, sales floor, and cash registers - proceeded with safety protocol in the event of an emergency situation - organized storefront as well as products in the back

Events Team

• Oct 2014 - Oct 2015

- Provided assistance with any and all ASPB sponsored events including music festivals, guest lectures, smaller scaled concerts, and many more that would range from 5-12k students in attendance. - Advertised promotional items and marketed the events being sponsored to the students by talking to them face-to-face. - Participated in quarterly Event Team meetings. - Volunteered with adopt-a-street clean up. - Provided assistance with any and all ASPB sponsored events including music festivals, guest lectures, smaller scaled concerts, and many more that would range from 5-12k students in attendance. - Advertised promotional items and marketed the events being sponsored to the students by talking to them face-to-face. - Participated in quarterly Event Team meetings. - Volunteered with adopt-a-street clean up.

Shipping and Customer Service Associate

• Feb 2015 - Aug 2015

- created content for website and social media sites - took and edited photos of products for website - answered all inquiries via phone, live chat, etc. - organized new shipments - in charge of all outgoing shipments and orders placed by clientele - packaged inventory - created content for website and social media sites - took and edited photos of products for website - answered all inquiries via phone, live chat, etc. - organized new shipments - in charge of all outgoing shipments and orders placed by clientele - packaged inventory

Receptionist, Administrative Assistant

• Oct 2013 - Dec 2014

- worked as assistant in doing office duties and errands needed by owner - cleaned office and kept it organized - worked with payment transactions from clients - organized and filed contract files through online and in person databases - organized and edited pictures from events - assisted the DJs at events - update playlists/music system database - stayed current with all music and entertainment trends - worked as assistant in doing office duties and errands needed by owner - cleaned office and kept it organized - worked with payment transactions from clients - organized and filed contract files through online and in person databases - organized and edited pictures from events - assisted the DJs at events - update playlists/music system database - stayed current with all music and entertainment trends