Experience

Grosse Pointe South High School

• United States
• 1 - 100 Employee

• Assistant Track And Field Coach

  • Mar 2019 - Present

  I develop training programs and plan practice sessions. I mentor athletes, tracking their progression and achievements in order to help them reach their goals. I ensure athlete safety and competition readiness. I develop training programs and plan practice sessions. I mentor athletes, tracking their progression and achievements in order to help them reach their goals. I ensure athlete safety and competition readiness.



HouseSetter

• Wireless Services

• Project Manager

  • Sep 2015 - Jun 2022

  I led product development, product quality testing, shipping, data analysis, marketing, and business development projects. PROJECT PLANNING: Launched beta test of “Sherlock” monitoring device. • Conducted factory tests to ensure accurate functionality. Corrected issues with quality control. • Constructed customer management database to link customers to their devices and track device monitoring reports. Ensured continued device performance. • Planned life cycle of devices. Planned and executed initial product launch. • Managed transition to 2.0 device. WEBSITE DEVELOPMENT, UI, & UX: Created website content and design for beta test, product launch, and upgrades. • Created subscription renewal page on the customer control panel. • Recommended user interface for website to ensure excellent user experience. • Developed website product update pages to demonstrate features and benefits. • Designed and implemented survey to evaluate consumer purchase experience and website UX. Recommended and implemented UX and UI improvements. DATA ANALYSIS: Analyzed weekly data about service package sales, renewals, and contract terminations. Provided reports to management to formulate product offerings and pricing. • Analyzed data for trends and identified product issues. • Designed and executed survey to determine non-renewal reasons. Presented suggestions for retention to company management. MARKETING: Shaped business strategy, email campaigns, and online ad spending by tracking web traffic and using data from Google Analytics to evaluate programs. • Created content for targeted email marketing programs for current and potential subscribers. BUSINESS DEVELOPMENT AND CUSTOMER RELATIONSHIPS: Forged customer business-to-business partnership with National Home Watch Association members. • Designed pricing strategy, set sales meetings and developed proposal. • Created white label program for company’s biggest customer. Managed program and provided branded reports.



Midwest Chemical Consultants

• Consultant and Customer Service Manager

  • Nov 2013 - Sep 2015

  I managed maintenance customer accounts and coordinated deliveries. I served as a liaison to chemical distributors. I administered wind-down activities when the company was sold. I managed maintenance customer accounts and coordinated deliveries. I served as a liaison to chemical distributors. I administered wind-down activities when the company was sold.



The Harvard Crimson

• Newspaper Publishing
• 1 - 100 Employee

• Editor and Women’s Swimming Beat writer

  • Sep 2011 - Jan 2013

  I combined my love of writing with knowledge of women's swimming to cover the team for the competitive season, using reporting, interview, and editing skills. During my time at the Crimson, I wrote 27 articles. I helped train new sports writers by editing articles and accompanying new writers to games. I combined my love of writing with knowledge of women's swimming to cover the team for the competitive season, using reporting, interview, and editing skills. During my time at the Crimson, I wrote 27 articles. I helped train new sports writers by editing articles and accompanying new writers to games.



Premia Relocation Mortgage

• Financial Services
• 1 - 100 Employee

• Administrative Support

  • 2010 - 2013

  While in college, I worked part-time throughout summers and winter breaks, supporting needs of Account Management, Marketing and Production teams. •Independently facilitated major client mailers and managed a mailing package project, meeting delivery deadline while adhering to a high quality standard. •Inputted and updated client data into the system. Processed client paperwork. •Developed a more efficient method to catalog client data. While in college, I worked part-time throughout summers and winter breaks, supporting needs of Account Management, Marketing and Production teams. •Independently facilitated major client mailers and managed a mailing package project, meeting delivery deadline while adhering to a high quality standard. •Inputted and updated client data into the system. Processed client paperwork. •Developed a more efficient method to catalog client data.



Harvard University

• United States
• Higher Education
• 1 - 100 Employee

• Harvard Undergraduate Observing Project

  • Sep 2012 - Oct 2012

  I participated on the team that used the Clay Telescope to collect data using astronomy and photometry on Near Earth Objects for the OSIRIS-REx mission use. The data we collected was used to determine possible landing sites for OSIRIS-REx spacecraft to collect samples to bring back to Earth. Analyzed samples aided in investigation into the formation of planets and how asteroids impact Earth. I participated on the team that used the Clay Telescope to collect data using astronomy and photometry on Near Earth Objects for the OSIRIS-REx mission use. The data we collected was used to determine possible landing sites for OSIRIS-REx spacecraft to collect samples to bring back to Earth. Analyzed samples aided in investigation into the formation of planets and how asteroids impact Earth.