Chelsea Bonollo
Senior Career Services Manager at More Than Words- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Delphi
NewMarket inc.Dec, 2015- Nov, 2024 -
Certification in Hotel Industry Analytics (CHIA)
American Hotel & Lodging Educational InstituteNov, 2015- Nov, 2024 -
ServSafe Alcohol
National Restaurant AssociationApr, 2015- Nov, 2024 -
Hazcom GHS Training
-Sep, 2014- Nov, 2024 -
Heartsaver CPR and AED (Adult and Infant)
Frisbie Memorial HospitalJun, 2018- Nov, 2024 -
NSC Defensive Driving Course 10th Edition R2
University of New HampshireJun, 2018- Nov, 2024 -
Heartsaver CPR AED
American Heart AssociationOct, 2014- Nov, 2024 -
ServSafe Food Handler
National Restaurant AssociationOct, 2014- Nov, 2024
Experience
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More Than Words
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Senior Career Services Manager
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Sep 2023 - Present
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Career Services Manager
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Sep 2021 - Sep 2023
-Support young adults ages 16-24 in the core MTW social enterprise who are or at risk for: homelessness, out of school, Department of Children & Families (DCF) involved, Department of Mental Health (DMH) involved, or Department of Youth Services (DYS) involved to explore and establish education and employment goals-Coach young adults on employment and job readiness skills-Facilitate 2 shifts per week consisting of individualized work and group professional development workshops focused on education, employment, and self-efficacy -Identify and develop the tools to support youth in post-secondary admissions, through financial aid, application guidance, and other educational preparation options-Maintain monthly contact with all MTW graduates and make referrals as appropriate to support them to achieve their personal and professional goals -Establish and maintain communication with collaterals for young adults including DCF workers, counselors, teachers, family, foster homes, group homes, CAFLs, etc.-Develop, cultivate, and strengthen connections and collaborations with other organizations, local businesses, and educational institutions for the purpose of generating opportunities for young adults participating in MTW-Manage and update educational and employment partners database-In collaboration with CS Directors, cultivate employment and education partners for employment and education pathways for young adults graduating from MTW-Develop and maintain partnerships that are supportive to youth with mental health and related barriers to employment-Submit weekly case notes into Salesforce database to ensure accurate and timely tracking of young adults information and progress-Utilize data to reflect and adapt strategies to motivate young adults around meeting personal and professional goals Show less
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Boston Children's Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Transition Program Coordinator
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Mar 2021 - Oct 2021
Per diem -Communicated the transition process to older adolescent patients as they transferred to adult primary care clinics -Created patient flyers and transition materials -Updated and maintained data tracking for three Boston Children’s Hospital primary care clinics -Collaborated with physicians, nurses, administrators, patients, guardians, and insurance representatives to support patients in their next steps Per diem -Communicated the transition process to older adolescent patients as they transferred to adult primary care clinics -Created patient flyers and transition materials -Updated and maintained data tracking for three Boston Children’s Hospital primary care clinics -Collaborated with physicians, nurses, administrators, patients, guardians, and insurance representatives to support patients in their next steps
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College for Social Innovation
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United States
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Higher Education
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1 - 100 Employee
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Recruitment AmeriCorps Member
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Jul 2020 - Mar 2021
-Built partnerships with college access organizations to support their graduates in building pre-career skills -Designed, developed, and piloted a series of information and skill-building events for low-income students with CfSI partner colleges -Trained ambassadors to deliver skill-building workshops -Conducted secondary research on the benefits of high-impact learning experiences and the challenges of access to such programs for marginalized college students -Created reports and presentations to share findings with stakeholders to create sustainable change Show less
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America Needs You
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United States
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Non-profit Organizations
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100 - 200 Employee
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New York Program Coordinator
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Jul 2019 - Jun 2020
-Facilitated a series of career development workshops to 200 ambitious first-generation college students and their 200 Mentor Coaches through the Fellows Program -Supported up to 100 Fellows and their Mentor Coaches as they achieved their career aspirations. This support included professional, personal, and academic development -Tailored workshop curriculum to meet individual Cohort needs for 28 full-day workshops over the course of the two year Fellows Program -Planned workshop logistics for 200-400 participants with a team of five. Planning consisted of ordering food, printing workshop guides, set-up, registration, and facilitation -Led recruitment efforts for the New York site to meet application goals. Corresponded with approximately 20 CUNY Liaisons and 30 Fellow Ambassadors to plan recruitment events across the five boroughs, bringing in over 585 applications total -Managed data entry and analysis of attendance, grant funding, retention rates, recruitment numbers, internship opportunities, and program standing for 100 Fellows -Conducted Fellow interviews and supported Cohort selection process of over 300 candidates to select the final 100 Fellows -DEI Working Group member to support diversity and belonging efforts throughout organization and its stakeholders, including staff, Fellows, volunteers and partners -Culture Committee Co-Chair to promote and strengthen staff connections Show less
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Dimitri's Pizza and Restaurant
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Contoocook, New Hampshire
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Food Service Worker
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Sep 2012 - Jun 2019
-Managed a staff of 5-8 employees 10 hours a week within a 30 hour work week -Built relationships with regular customers and food service providers -Used fast-math skills while working the register -Created new-hire training manual -Practiced food safety during meal prep -Managed a staff of 5-8 employees 10 hours a week within a 30 hour work week -Built relationships with regular customers and food service providers -Used fast-math skills while working the register -Created new-hire training manual -Practiced food safety during meal prep
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826 Boston
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United States
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Writing and Editing
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1 - 100 Employee
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College for Social Innovation Fellow
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Jan 2019 - May 2019
-Provided whole classroom support for students in grades K-8 at the Boston Teachers Union School (BTU) 30 hours per week -Developed and led a series of literary-themed workshops for third graders -Created interactive literary displays for students to increase learning comprehension -Communicated effectively with school faculty, staff, and workshop leaders from numerous Boston organizations -Planned and implemented human-centered design projects within the social sector -Supported after-school program for BTU School's literary magazine -Tutored students ages 6-18 in math and ELA during tutoring hours Show less
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University of New Hampshire
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United States
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Higher Education
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700 & Above Employee
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Assistant Hall Director, Project SMART
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Jun 2018 - Aug 2018
-Led a staff of 4 Resident Assistants to create a safe, welcoming community to 39 camp minors ages 14-18-Communicated effectively with hall, academic, and professional staff through both oral and written communications-Confronted policy and conduct violations in a timely and accurate manner with appropriate documentation-Responsible for wake-up call, distributing medications, and attendance logs within the hall-Organized and co-led off-campus field trips for students on the weekends-Utilized CPR and First Aid training with campers and staff-Created socials and events for campers on evenings and weekends-Transported international and non-local campers to Boston Logan Airport using defensive driver certification Show less
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Teaching Assistant
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May 2018 - Jun 2018
-Organized and updated course information from previous year for a 5-week, 4-credit online introductory Women's Studies course -Communicated with students and professor, Dr. Marla Brettschneider, through Canvas and email-Provided written feedback and grades based on rubric for student assignments
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Research Assistant
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Jan 2018 - May 2018
-Conducted research alongside Professor Lyn Tjon Soei Len, Assistant Professor of Women's Studies-Utilized databases to ascertain data related to disability and vulnerability within the constructs of law through an Intersectional Feminist lens-Communicated consistently with faculty member regarding research progress, sources, and interpretations of data-Organized sources, annotations, and bibliographies using academic tools such as Mendeley, Microsoft Word and Excel
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University of New Hampshire - Department of Residential Life
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Higher Education
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1 - 100 Employee
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Resident Assistant
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Aug 2017 - May 2018
-Worked alongside a staff of five to create a safe and welcoming environment for 150 students (first-year students through seniors) -Provided direct supervision of 35 residents -Planned weekly socials and events to encourage student development and collaboration -Created monthly bulletin boards around the topics of healthy living, involvement, careers, and academics -Designed hall and department-wide interactive social concerning cultural appropriation to increase campus-wide awareness surrounding the issue Show less
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AuPairWorld
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Germany
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Individual and Family Services
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700 & Above Employee
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Au pair
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Jun 2017 - Aug 2017
-Worked and lived with a family of 4 in Vilobi del Penedes in Catalonia, Spain -Created interactive lessons for two girls, ages 9 and 11, to work on English fluency and pronunciation of English words -Tutored the girls in their summer homework studies of Catalan, Spanish, Mathematics, Science, and English -Communicated both in oral and written form with the parents and community members in both Spanish and English -Responsible for the safety and well being of the girls and acted as a positive role model -Practiced cultural exchange with both host family and community members Show less
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City Year
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United States
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Non-profit Organizations
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700 & Above Employee
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AmeriCorps Member
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Aug 2016 - Jun 2017
-Served with a team of 15 to provide a safe, encouraging, and welcoming school environment for students in a K-8 science and math pilot school -Developed individualized and small group activities around academic, behavior, and attendance support -Provided whole classroom support for 95 seventh and eighth grade students in mathematics -Tutored and mentored 16 students in both seventh and eighth grade to increase academic performance, attendance rates, and classroom behavior -Implemented and coordinated after-school program for 24 middle school students as the Extended Day Coordinator -Held bi-weekly surveys and meetings with Upper School Corps Members in after school to promote communication and growth -Led between 10 and 30 City Year volunteers through 5 physical service projects through City Year’s Service Reserves program -Created and implemented easy-to-use math materials for Corps Members to use nationally -Contacted local businesses to support events for the students through in-kinding -Utilized Common Core Curriculum to create relevant lesson plans for students in small group sessions -Used both City Year and school-specific data to create level-appropriate lessons for individual and group support Show less
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Child Care Provider
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Jun 2012 - Jan 2017
-Provided childcare for two families -The first family consisted of a seven-month-old and a two-year-old -The second family consisted of a five-year-old and a ten-year-old -Responsible for the safety and well-being of two children -Provided childcare for two families -The first family consisted of a seven-month-old and a two-year-old -The second family consisted of a five-year-old and a ten-year-old -Responsible for the safety and well-being of two children
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University of New Hampshire
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United States
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Higher Education
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700 & Above Employee
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Administrative Assistant, Summer Youth Program
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Feb 2016 - May 2016
-Organized lists of the University of New Hampshire youth summer camps -Created and maintained Excel spreadsheets -Notified interested parents and guardians of upcoming registration dates via email -Updated websites as well as other various published materials -Organized lists of the University of New Hampshire youth summer camps -Created and maintained Excel spreadsheets -Notified interested parents and guardians of upcoming registration dates via email -Updated websites as well as other various published materials
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University of New Hampshire - Department of Residential Life
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Higher Education
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1 - 100 Employee
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Resident Assistant
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Aug 2015 - May 2016
-Created a safe, welcoming community alongside a staff of 6 within a residence hall of 150 first year students -Acted as a positive role model and leader for a floor consisting of 28 residents -Tasks included: maintenance requests, room inventories, creating programs, socials, and bulletin boards around the themes of community, academics, careers, health, and safety -Created a safe, welcoming community alongside a staff of 6 within a residence hall of 150 first year students -Acted as a positive role model and leader for a floor consisting of 28 residents -Tasks included: maintenance requests, room inventories, creating programs, socials, and bulletin boards around the themes of community, academics, careers, health, and safety
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University of New Hampshire
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United States
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Higher Education
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700 & Above Employee
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Student Worker
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Sep 2014 - May 2015
-Ensured food lines were filled and clean during rush hour -Utilized customer service skills to make made-to-order omelets and eggs -Ensured food lines were filled and clean during rush hour -Utilized customer service skills to make made-to-order omelets and eggs
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Officer, Community Service Chair
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Sep 2013 - Jun 2014
Participated in officer meetings as well as chapter meetings, worked with officers and the chapter to plan events and fundraisers. Kept track of members' service hours and acted as the liaison for the local PTA group for volunteer work. Oversaw events including a soccer tournament fundraiser, bake sale, and blood drive. Participated in officer meetings as well as chapter meetings, worked with officers and the chapter to plan events and fundraisers. Kept track of members' service hours and acted as the liaison for the local PTA group for volunteer work. Oversaw events including a soccer tournament fundraiser, bake sale, and blood drive.
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Yearbook Editor
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Aug 2013 - Jun 2014
Led yearbook class, made sure deadlines were met, looked over pages for errors, and obtained business advertisements. Led yearbook class, made sure deadlines were met, looked over pages for errors, and obtained business advertisements.
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Step-Up Day Coordinator
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May 2013 - May 2014
Planned a day in May each year where incoming students (grade 6 to 7) became more comfortable with the middle/high school. Tasks involved scheduling rooms, talking with cafeteria staff members about food, talking with teachers about schedules, interviewing and debriefing students who were to lead groups and activities, and overseeing the event. Planned a day in May each year where incoming students (grade 6 to 7) became more comfortable with the middle/high school. Tasks involved scheduling rooms, talking with cafeteria staff members about food, talking with teachers about schedules, interviewing and debriefing students who were to lead groups and activities, and overseeing the event.
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Education
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University of New Hampshire
Bachelor's degree, Women's Studies -
College for Social Innovation
Semester in the City, Career-Readiness for Social Change -
Hopkinton Middle High School
N/A, N/A