Special Education Assistant

• Sep 2021 - Present

Building substitute

• May 2021 - Sep 2021

CVS Shift Supervisor Trainee

• Feb 2020 - Apr 2020

*Work permit was valid for only 3 months,Responsible for supervising the store's crew through assigning, directing, and following up on all activities. Handling all customer relation issues with accordance with company policy, while promoting a positive shopping experience. *Work permit was valid for only 3 months,Responsible for supervising the store's crew through assigning, directing, and following up on all activities. Handling all customer relation issues with accordance with company policy, while promoting a positive shopping experience.

Managed learning services coordinator

• Jun 2017 - Jul 2019

I managed one of the largest accounts at QA, in addition to 5 other accounts whilst ensuring I executed tasks within customer agreed service level agreements. My role consisted of providing professional advice on over 1,250 training courses, certifications, seminars and responding to 70-100+ emails and inbound telephone calls daily. It also involved promptly learning clients’ bespoke IT software and processes, as well as QA’s own policies, procedures and software for several departments. I also excelled in training new starters and coaching new apprentices.

Bakery Assistant

• Sep 2016 - Jun 2017

My role consisted of continually stocking the shelves, making sure there are no gaps for visual merchandising purpose and marketing products appropriately to increase sales. As well as making decisions about stock volume. My role consisted of continually stocking the shelves, making sure there are no gaps for visual merchandising purpose and marketing products appropriately to increase sales. As well as making decisions about stock volume.

Kitchen Assistant

• Sep 2009 - Jul 2016

My role involved dealing with high volume of workload on a day to day basis, preparing over 100 dishes each day. Coordinating kitchen assistants over 12 hours shifts to ensure tight deadlines are always met. Training and developing new kitchen staff, demonstrating empathy and enthusiasm to ensure they are part of the team. As well as always working closely and communicate daily with carers and other healthcare professionals to ensure residents bespoke nutritional needs are catered for. My role involved dealing with high volume of workload on a day to day basis, preparing over 100 dishes each day. Coordinating kitchen assistants over 12 hours shifts to ensure tight deadlines are always met. Training and developing new kitchen staff, demonstrating empathy and enthusiasm to ensure they are part of the team. As well as always working closely and communicate daily with carers and other healthcare professionals to ensure residents bespoke nutritional needs are catered for.