Director of Marketing and Operations

• Feb 2023 - Present

Marketing Director and Operations Specialist

• Feb 2022 - Present

Marketing Director

• Apr 2018 - Present

PR and Communications Specialist

• Sep 2017 - Apr 2018

-Connected with influential media outlets and editors to secure guest articles and promote agency services -Developed content strategies both internally and for agency clients -Scheduled and produced social content for agency clients -Wrote and edited weekly articles for the agency blog -Drafted press releases and conducted public relations outreach for the agency and its clients -Managed group of guest bloggers and agency interns -Created internal website copy and brand messaging during website redesign -Developed and executed a backlinking strategy to improve agency's search rank and domain authority Show less

Corporate Communications Fellow

• Jun 2016 - Jun 2017

-Developed byline topics and drafted bylined articles positioning clients as thought leaders in their fields -Drafted press releases and media pitches to generate media coverage for key clients, including Fortune 500 companies -Tracked success of media pitches and documented results in detailed flash reports for clients -Researched and compiled lists of target media, bloggers, and web staff for outreach -Managed coverage tracker spreadsheet, tracking reach and impressions of PR initiatives Show less

PRAD Graduate Assistant

• Sep 2015 - Jun 2016

-Worked with internal stakeholders to coordinate PRWeek Education Program of the Year Award submission for the PRAD program resulting in a Second Place award in the national competition -Created collaborative alumni LinkedIn group for the exchange of industry related content and experiences, attracting more than 300 members -Successfully planned and executed two receptions for more than 60 PRAD alumni and faculty and organized PRAD’s signature event including catering, room design, and invitations for 150 guests Show less

Sales Associate, Supervisor

• Sep 2015 - Jun 2016

-Remained top seller with a sales per hour of $92.78 compared to store average of $75.75 over 6 month period -Provided excellent customer service through extensive knowledge of luxury body care products -Trained new employees on usage of POS system and sales tactics -Remained top seller with a sales per hour of $92.78 compared to store average of $75.75 over 6 month period -Provided excellent customer service through extensive knowledge of luxury body care products -Trained new employees on usage of POS system and sales tactics

Manager

• Dec 2014 - Jun 2015

-Recruited, selected, and trained serving staff. -Decreased labor costs through the creation and maintenance of an efficient weekly schedule for serving staff of 24. -Lead daily pre-shift meetings to inform front of house staff on current bar and restaurant specials-Coordinated ticket times with kitchen staff while delegating tasks to expos, foodrunners, and bussers-Enhanced sense of urgency and ability to solve problems in high pressure situations-Strengthened communication skills during and after an unexpected month-long renovation Show less

Server/Bartender

• Aug 2014 - Dec 2014

-Trained new servers on usage of POS computer system to ensure efficiency and accuracy of order input-Instructed new servers on running end of day sales reports and calculating tip percentages-Achieved sales of $33,281.89 over period of four months-Maintained a professional attitude in high pressure situations while providing customers with a pleasurable dining experience

Student Receptionist

• Aug 2011 - May 2014

-Served as first point of contact for students and visitors and provided swift and knowledgeable assistance. -Demonstrated competence in telephone and front desk reception, especially during high-volume periods -Maintained advisee appointments and adviser calendars through Microsoft Outlook -Scanned and filed advisee information -Served as first point of contact for students and visitors and provided swift and knowledgeable assistance. -Demonstrated competence in telephone and front desk reception, especially during high-volume periods -Maintained advisee appointments and adviser calendars through Microsoft Outlook -Scanned and filed advisee information

Caller

• 2012 - 2013

-Networked with students, parents, and alumni to promote Truman State University -Assisted in raising $180,000 for Truman State University -Networked with students, parents, and alumni to promote Truman State University -Assisted in raising $180,000 for Truman State University