Experience

The Fab Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• General Manager

  • Jan 2023 - Present

  Boston, Massachusetts, United States



Partners In Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager, Local Health Liaison Team

  • Jan 2021 - Dec 2021

  Managed a team of twenty LHL staff to coordinate between CTC and 351 local health departments across Massachusetts. Directed team operations, mentored staff, and ensured quality service delivery to each municipality. • Monitored jurisdiction-specific data to identify challenges and report on emerging trends. Collaborated with senior leadership to resolve critical concerns from local health. • Built the local health communication strategy and created content used by the LHL team… Show more Managed a team of twenty LHL staff to coordinate between CTC and 351 local health departments across Massachusetts. Directed team operations, mentored staff, and ensured quality service delivery to each municipality. • Monitored jurisdiction-specific data to identify challenges and report on emerging trends. Collaborated with senior leadership to resolve critical concerns from local health. • Built the local health communication strategy and created content used by the LHL team. Generated talking points and reports for senior leadership to support communications with key stakeholders. • Key contributor to the development of the CTC project close-out strategy and led operations to transition COVID-19 response back to local health departments.

• Local Health Liaison

  • Jul 2020 - Dec 2020

  Built relationships with local health departments in the Greater Boston area to improve CTC support during the early phase of the COVID-19 pandemic. Collaborated with local health to address complex challenges through creative problem-solving, coordinating CTC stakeholders, and detailed analysis of CTC data to support decision-making.

• Co-Supervisor Team 10, Massachusetts Community Tracing Collaborative

  • May 2020 - Jul 2020

  Co-supervised a team of 130 Case Investigators, Contract Tracers, and Care Resource Coordinators. Mentored staff on how to resolve complex situations, evaluated performance metrics to ensure that tracing units met targets, and reviewed case records for quality assurance.

• Contact Tracer

  • Apr 2020 - May 2020

  Served in multiple roles to support leadership with strategic projects, develop emerging teams, and conduct outreach to cases and contacts. Served as lead for a unit of 10 staff. Founding member of the CTC Local Health hotline and communicated with representatives of public health departments to answer questions and help them resolve problems.



XLA

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Mid-level Procurement Specialist

  • Mar 2018 - Sep 2018

  Washington D.C. Metro Area Collaborated with technical experts to define strategic goals and translate them into detailed project design. Drafted Requests for Proposal, coordinated bid process through vendor selection, and oversaw contract management. Managed the invoice process and resolved $325M in outstanding payments to more than 75 vendors. Reviewed invoices for compliance and approved for payment, resulting in significant reduction of late fee payments. Built and documented new workflows and trained government… Show more Collaborated with technical experts to define strategic goals and translate them into detailed project design. Drafted Requests for Proposal, coordinated bid process through vendor selection, and oversaw contract management. Managed the invoice process and resolved $325M in outstanding payments to more than 75 vendors. Reviewed invoices for compliance and approved for payment, resulting in significant reduction of late fee payments. Built and documented new workflows and trained government staff on updated procedures.

• Junior-level Procurement Specialist

  • Sep 2015 - Feb 2018

  New Delhi Area, India; Washington D.C. Metro Area Promoted and relocated to support the USAID Mission in India. Coordinated between the Mission team, PSA contract team, and local partners to develop and manage new multi-million-dollar procurements in alignment with USAID’s strategic priorities. • Worked with local NGOs to develop understanding of USAID contract requirements and improve internal systems to better meet operational objectives. Helped coordinate training series for local partners to explain contract requirements and improve… Show more Promoted and relocated to support the USAID Mission in India. Coordinated between the Mission team, PSA contract team, and local partners to develop and manage new multi-million-dollar procurements in alignment with USAID’s strategic priorities. • Worked with local NGOs to develop understanding of USAID contract requirements and improve internal systems to better meet operational objectives. Helped coordinate training series for local partners to explain contract requirements and improve compliance. • Designed and built USAID India’s first database of local partners to provide robust and detailed analysis of contract management and financial performance.

• Program Assistant

  • Jul 2014 - Aug 2015

  Washington D.C. Metro Area Provided general project support and coordinated service delivery between multiple stakeholders. • Managed the workflow and communications between the project team and government clients. Enhanced the functionality of a critical tracking tool and trained staff on updated utilization. • Designed and executed an award-winning 10-month program to review and archive thirty years of official documents during the relocation of the government client. Reviewed and interpreted federal guidelines… Show more Provided general project support and coordinated service delivery between multiple stakeholders. • Managed the workflow and communications between the project team and government clients. Enhanced the functionality of a critical tracking tool and trained staff on updated utilization. • Designed and executed an award-winning 10-month program to review and archive thirty years of official documents during the relocation of the government client. Reviewed and interpreted federal guidelines and defined criteria to ‘keep, ‘dispose’, or ‘archive’ documents.



NATO

• Belgium
• International Affairs
• 700 & Above Employee

• Defence Policy Intern, Defence Policy and Planning Division

  • Sep 2013 - Feb 2014

  Brussels Area, Belgium Represented the division on Women, Peace and Security Task Force and collaborated with the WPS Special Representative to facilitate NATO’s agenda. Conducted independent research, authored policy papers on gender policies of Alliance members, and developed key messages for the 2013 NATO Annual Report.



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Special Consular Services Intern, U.S. Embassy London

  • Jan 2012 - Mar 2012

  London, United Kingdom Served American citizens with critical needs. Assessed and monitored the welfare of incarcerated citizens, assisted bereaved families of citizens who died abroad, and supported the Embassy Notary Public to expedite and resolve constituent case-files. Revised and improved the Embassy guide to help on-call Duty Officers carry out responsibilities.



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Program Analyst, Office of Foreign Policy Advisor (POLAD)

  • Jul 2011 - Sep 2011

  Washington D.C. Metro Area Drafted briefing materials for Foreign Policy Advisor selection committees. Developed a guide on drafting State Department documents for future office staff and gave final editorial review for all official paper prepared by the POLAD office. Researched security sector development for a project to aid the POLAD Deputy Director.



U.S. Department of State

• United States
• International Affairs
• 700 & Above Employee

• Staff Assistant Intern, Bureau of Political-Military Affairs

  • Jan 2011 - Apr 2011

  Washington D.C. Metro Area Supervised and coordinated official documents for the Assistant Secretary of Political-Military Affairs, the Under Secretary for Arms Control and International Security, and the Secretary of State. Volunteer duties at the 2011 Asia-Pacific Economic Cooperation Conference included guiding delegates, organizing documents for meetings, and assisting event staff as needed.



Plug In America

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Jul 2010 - Dec 2010

  Washington D.C. Metro Area Analyzed legislation to determine benefit to the organization and developed an advocacy scorecard based on the voting record of members of Congress. Represented PIA at bill markups, votes, and conferences and communicated the results to PIA headquarters.



American University

• United States
• Higher Education
• 700 & Above Employee

• Summer Staff, Department of Admissions

  • Jul 2010 - Aug 2010

  Washington D.C. Metro Area Led campus tours for prospective families and introduced them to the American University application journey. Mentored potential students about the college selection process and supported American University preview days. Completed database projects for the Undergraduate Admissions office.



Pan-Mass Challenge

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Financial Services Intern

  • May 2008 - Aug 2009

  Needham, Massachusetts (Summers) Supported organization's fundraising activities. Processed daily batches of donations, allocated funds to rider accounts in the financial management system, verified donor information, organized weekly mailings, and volunteered at publicity events.