Chelsea Lalin
Intake Coordinator at Harris County Juvenile Probation Dept.- Claim this Profile
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Bio
Credentials
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CPR & AED
Harris County Juvenile Probation Dept.
Experience
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Harris County Juvenile Probation Dept.
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United States
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Government Administration
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1 - 100 Employee
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Intake Coordinator
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Sep 2022 - Present
*Perform high volume switchboard duties and direct phone calls to respective areas* Maintain intake logs, create juvenile referrals and assign cases to appropriate staff* Provide assistance with daily unit operations* Coordinate and distribute transportation to hospitals, placement facilities, and/or home
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Juvenile Officer
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May 2020 - Sep 2022
*Responsible for the direct supervision, safety, and security of residents while following Texas JuvenileJustice Department protocols* Completed daily behavioral report logs for residents* Communicated important information to unit and shift supervisors, casework staff, and administration* Counseled and supported at-risk residents using restorative justice methodologies
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URBAN HEALTH PLAN, INC.
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Patient Service Representative
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Apr 2018 - Dec 2019
* Provided customer service and hospitality to over 300 clients in-person, over the phone, and via email * Interviewed patients to ensure compliance with insurance privacy forms * Received and processed insurance co-payments * Scheduled and confirmed appointments, check-ups, and physician referrals * Completed administrative tasks and updated patient portal * Provided customer service and hospitality to over 300 clients in-person, over the phone, and via email * Interviewed patients to ensure compliance with insurance privacy forms * Received and processed insurance co-payments * Scheduled and confirmed appointments, check-ups, and physician referrals * Completed administrative tasks and updated patient portal
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Education
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2017 - 2020
LaGuardia Community College
Mental and Social Health Services and Allied Professions
Community
