Senior Information Technology Specialist

• Feb 2022 - Present

Infrastructure Support Engineer

• Feb 2021 - Feb 2022

Information Technology System Analyst

• Mar 2020 - Feb 2021

Information Technology Specialist

• Sep 2019 - Feb 2020

Network and Security Administrator

• Feb 2016 - Sep 2019

• Administer and manage all aspects of network security including anti-virus software and security patches for servers and workstations• Manage the University’s network and wireless infrastructure performance• Conduct in-depth tests and analyze information and trends in data to increase a system’s performance and efficiency.• Research emerging technologies to determine if they can increase the University’s efficiency and effectiveness.• Devise ways to add new functionality to existing computer systems.• Design and develop new systems by choosing and configuring hardware and software.• Oversee, install, and configure new systems to customize them for the University.• Conduct testing to ensure that the systems work as expected. Work with people to solve problems that may arise after the system is set up.• Coordinate and link the systems within the University to increase compatibility so that information can be shared.• Monitor and manager Internet bandwidth for optimum performance.• Administer backups for network switching equipment.• Coordinate with users and management staff to develop requirements definition, clarification, prioritization, and design alternatives.• Assist in providing training to staff within the department.• Calculate requirements for memory and speed needed for system functionality.• Prepare instruction and technical procedures and manuals.• Assist the CIO to analyze costs and benefits of information system and computing infrastructure upgrades so that management can determine if they are financially beneficial and feasible.• Perform other related duties as assigned.

System Administrator/Computer Technician

• Nov 2011 - Feb 2016

Computer Support Technician

• Jan 2009 - Nov 2011

Part-Time