Chelsea Hand
FIRST Supervisor at Neighbor To Family- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certified Child Welfare Professional
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Experience
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Neighbor To Family
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Non-profit Organizations
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1 - 100 Employee
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FIRST Supervisor
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Mar 2021 - Present
• Manages direct reports and their caseload of families they work with • Experienced team leader • Coordinate with direct reports and leadership team on various tasks as needed • Oversees client engagement and intervenes as needed for any concerns • Follows up with various tracking of data and follow up with effective strategies • Recruits qualified employees for any openings on the team • Interviews new hire employees and staff • Manages time, schedules, and various timekeeping for direct report staff • Meets with direct staff and speaks on employment and goals • Set performance goals for staff members and helped teams meet important deadlines. Show less
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Lifestream
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Case Manager Supervisor
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Sep 2020 - Mar 2021
• Supervise Case Managers and their caseload. • Develop staff and coordinate on their client relations • Coordinate case status with case management and provide feedback to direct reports • Hold a caseload as necessary • Staff cases with a multi-disciplinary team • Attend Court hearings and provide update on case plan tasks • Coordinate agency wide transport • Created detailed reports regarding program outcomes and successes. • Monitored caseloads of assigned staff members and adjusted staffing levels accordingly. • Attended trainings related to best practices Show less
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Family Care Manager/Intake Screener
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Aug 2017 - Sep 2020
• Manage a caseload of children and families • Successfully present key topics to leadership as needed • Recruited and developed new staff as a training staff member • Coordinated staff assignments on tasks and new cases • Connect clients with resources and financial assistance • Work closely with management on special projects • Direct staff as a screener with assignments and various tasks • Assist with special assignments and lead other staff as needed • Conducted home visits to assess client's needs, develop service plans, monitor progress, and provide referrals as needed. Show less
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Florida Department of Children and Families
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United States
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Government Administration
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700 & Above Employee
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Child Protective Specialist
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May 2015 - Jun 2017
Good understanding of family dynamics In-depth knowledge of child protection, gender sensitivity and child rights programming Wide knowledge of child protection investigations Familiarity with court procedures related to child protection proceedings Ability to work and make decisions independently Ability to assess, provide and refer families to community services Ability to work nights, weekends and holidays Developed child protection and family support plans within prescribed schedule. Prepared reports in logical manner and maintained it. Evaluated all children and young people plans according to prescribed time schedules. Interpreted all Personal Education and Individual Health Plans. Show less
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Education
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2007 - 2011
University of Central Florida
Bachelor of Arts (B.A.), Sociology -
2003 - 2007
Winter Park High School
High School Diploma
Community
